Customer Ratings & Reviews
- Model:
- 32LR655BPUA
- SKU:
- 6578177
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 32" Class LR65 Series LED HD webOS TV's picture quality and ease of use, with many praising its vibrant visuals and straightforward setup. They also appreciate the TV's size and price, finding it suitable for smaller spaces and offering good value. However, customers are negative about the remote control, citing issues with its responsiveness and design. Some also mentioned slow response times for the TV itself.
This summary was generated by AI based on customer reviews.
Great Patient Room Tvs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy setup and quick shipping with great warranty
I would recommend this to a friend- Pros mentioned:Picture quality
Great present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy happy with the purchase. Great picture … well worth
I would recommend this to a friend - Pros mentioned:Picture quality
Great 2nd set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little second set for my basement. Great picture. Fit the space perfectfully
I would recommend this to a friend Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received great answers to our questions and our sales person made it easy to make our choice!
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the kids game and easy to set-up.
I would recommend this to a friend Great friendly knowlegable staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at Best Buy was so helpful in my purchase of a LG Smart TV 32". This was my 1st flat screen I have ever purchased. They explained to me the features of my new TV. I recommend this place to purchase electronics.
I would recommend this to a friendExcellent 2nd or 3rd TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisper picture than my previous " TV that had a 1040P display with much better black tones, however perhaps my eyes are going as the picture doesn't quite pop. Maybe that's because my main TV is an OLED.
I would recommend this to a friend- Cons mentioned:Button layout
Not A Smart TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went into BestBuy to purchase a smart TV. After a 25-minute wait. The person helping me on the first TV said it would work with Hulu. Only to find out after bringing it home to find out it does not accept Hulu. I returned it and received help again. She pushed me towards this Smart TV saying how quality it was. Which was wrong. Very unhappy with product. It has a slow response time. Picture quality is poor. Sound is poor. Networking is poor. Remote is complicated to use. Keypad doesn’t light up. Buttons are crowded and must be pushed multiple times to work. I would not recommend to anyone.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ToddS. Thank you for sharing your experience with us. We understand that the 32LR655BPUA didn't meet your expectations regarding smart TV capabilities, response time, picture and sound quality, networking, and remote usability. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-32-class-lr65-series-led-hd-webos-tv-2024/6578177.p?skuId=6578177
We appreciate your patience. —Renzo
- Cons mentioned:Remote control
Defective Infrared + UNHELPFUL Customer Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase this TV. It’s a LEMON! Buy your product elsewhere! Even though we have done countless years of business and personal shopping at Best Buy they are refusing to help us with the TV that is not communicating correctly with the remote. We returned to the store and BEST BUY made us buy a new remote. We brought it home and it just PROVED that it is the tv INFRARED that is DEFECTIVE. The BB staff won’t help us take any steps to rectify this defective TV—that is NEW and we’ve never been able to watch. We are BB members and within the 60 days. But no one cares. Next time we buy from Amazon with better customer service!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience with your LG TV (32LR655BPUA) model, not responding to the remote control and the communication issue you had with the retailer. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, a common reason the TV might not communicate with the remote is interference from other gadgets nearby. It might help to move any electronics that are close to the TV, as they could be messing with the signal. If you want more info, check out https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809.
If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team would be more than happy to look into possible solutions with you. ^Juvy
Great tv for kids room
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has worked well for my son’s room. The OS is easy to use.
I would recommend this to a friend- Pros mentioned:Setup ease
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely television. Easy to install. Easy to operate
I would recommend this to a friend - Pros mentioned:Weight
Lightweight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was very clear. It is very lightweight and easy to move even for people with weak strength.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wall mounted it with no problems. Can see picture clearly from any angle.
I would recommend this to a friend - Pros mentioned:Picture quality
32 inch smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well Good price Friendly associates set it up myself
I would recommend this to a friend More complicated than I anticipated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV takes a learning curve and I still haven’t understood all that it can do. Slowly but steadily learning all the features, many of which I’ll probably never use.
I would recommend this to a friendBest Buy for the buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv for when the grands visit! It has numerous APPs as well as local channels with having a small a subscription.
I would recommend this to a friend- Cons mentioned:Button layout
Excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, had to get used to all the buttons agian but thats my problem
I would recommend this to a friend - Pros mentioned:Picture quality
Smart TV Purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall customer service recommending a new Smart TV. !
I would recommend this to a friend Business owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the TV and will enjoy it. My only negative comment is that it is complicated to set up all of the channels and commands.
I would recommend this to a friendCan't Beat the Price/Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my granddaughter and it's a TERRIFIC value for money!
I would recommend this to a friend