Customer Ratings & Reviews
- Model:
- 32LR655BPUA
- SKU:
- 6578177
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 32" Class LR65 Series LED HD webOS TV (2024)'s picture quality, ease of setup, and ideal size for bedrooms. The TV is also appreciated for its brightness and lightweight design. However, some customers have noted concerns regarding the button layout, responsiveness, and remote control sensitivity. Overall, the positive aspects of the TV seem to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
Good SmalL TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for an office nothing extravagant. Not greatest but not cheapest
I would recommend this to a friendreat picture, value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it except that it does not carry Spectrum and its order of channels....
I would recommend this to a friendI recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I’ve had it for a couple of weeks but for this 71 year-old the font was too small so I’m getting a 43 inch instead.
I would recommend this to a friendLG 32 INCH TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and great quality screen. Setup up menu could use improvement as it is somewhat difficult to find settings.
I would recommend this to a friendGood solid 2nd TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that would be better, if the resolution was 1080 instead of 720. No other knocks I have found.
I would recommend this to a friend- Cons mentioned:Remote control
Also Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big mistake in not buying Set Up. The remote is way to busy as is the menu when you start to set up this TV. I ended up calling in the Geek Squad. They are coming later in this week so to be fair, they will need to really do some work to satisfy us. The picture and sound need the Geek Squad. I didn't get to the other closed caption issue but we definitely want that to work. I would strongly recommend that you purchase set up with the delivery. My Comcast service tech wasn't much better and no instruction manual only added to my frustration. After I pay as much as the TV cost for Geek Squad to leave us with all the great things other reviews had. Maybe using a cable box and two remotes was my problem. l will review again after the costly Squad does their magic.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG Monitor (32LR655BPUA) model. We understand that setting up a new TV—especially with multiple remotes and a cable box—can feel overwhelming, and we’re here to help simplify that process. For easier navigation, we recommend enabling “Universal Control Settings” under Settings > General > Devices > HDMI Settings to streamline control through a single remote.
If you're struggling with closed captions, you can turn them on by going to Settings > Accessibility > Closed Caption and setting it to “On.” For a better picture and sound, select ‘Cinema’ or ‘Standard’ mode and enable AI Sound Pro under Sound Settings for an immersive experience. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-closed-captioning--20153163621897.
We’re here to assist you in maximizing your LG TV experience. Message us on social media @LGUSSupport for support. ^Juvy
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek tv for guest bedroom. I replaced and old LG that still worked fine but wanted lighter and sleeker
I would recommend this to a friendToo Smart for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it a star rating because it is a little 'smarter' than me...a bit confusing setting up....but all is ok now...
No, I would not recommend this to a friendJane Click
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it butt have trouble connrcting to cable. great otheri
I would recommend this to a friendGood Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good treat bu the employes and they know the right info
I would recommend this to a friendTv software not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this tv because the rep at bestbuy said it was better than the cheaper brands. I purchased it to take it to my stepdaughter overseas and once I was putting it together tv apps would not work as it kept saying app not available download from the App Store and use phone. It was a hassle because when looking for the apps as Netflix, Disney and other apps were not available as the tv remote came automatically with does apps. And it will take you to a web browser to use them. 3 days later for some odd reason it began to work like it supposed to be working. I do not recommend this tv to anyone. Unless your using a fire stick tv or Roku because went to buy one to use it in the tv for my daughter to be able to use it properly
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gabriel. Thank you for sharing your experience with the LG TV (32LR655BPUA) model. We understand how you feel when apps don’t work as expected, especially when setting up a new device for family use.
For this model, make sure the TV’s firmware and webOS are fully updated. Apps like Netflix or Disney+ may not function correctly until the initial update cycle is complete, which could explain their delayed functionality. Check for updates under Settings > Support > Software Update. If you want a simpler experience or if apps are region-restricted, consider connecting a streaming device like Roku, Fire TV Stick, or Apple TV for a more consistent app library. You can find more guidance here: https://www.lg.com/us/support/help-library/app-store-app-is-not-working--20154860323283. For further assistance, email us at [email protected]. ^Juvy
WILL BUY IT AGAIN
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A++ Great for Gaming and other stuff. The resolution are amazing
I would recommend this to a friendSimple and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box in excellent condition. We are using as a monitor for a camera system and a great value compared to purchasing a computer monitor.
I would recommend this to a friendHard to get started
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG requires too much information to get the tv working. This is an inexpensive TV, why do they need my Birthdate!!
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV I always stick with lg brand just a personal preference, this TV is a tad bit slow when clicking on things
I would recommend this to a friendApple Air Play Connectivity Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So what should I expect for $149? Probably not a lot!! The color is meh, but the super annoying issue, it has an extremely difficult time trying to connect to Apple Air Play or even the screen mirroring. It sometimes can take up to 20 minutes to get it to work. LG customer service was a waste of time too. They couldn’t get it to work and kept asking if I was no the right network. Dude I have ONE network connection for my home….I had to tell him this at least 5 times. I contemplated returning it and getting Samsung (we have one in another bedroom with NO connectivity issues). I just don’t think it’s worth my time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TeresaN. Thank you for sharing your experience with us. We understand your inquiry regarding the Apple AirPlay connectivity issues and color on your 32LR655BPUA TV. For AirPlay, please ensure both your TV and Apple device are connected to the same Wi-Fi network and that your TV's software is updated to the latest version. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-32-class-lr65-series-led-hd-webos-tv-2024/6578177.p?skuId=6578177
We appreciate your patience. —Renzo
Not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Response time is slow. We have had the tv for 5 weeks and already had to change the batteries in the remote and one of the buttons fell off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marissa. Thank you for taking a moment to share your experience with the LG TV (32LR655BP) model. We understand the importance of having a responsive and high-quality viewing experience, especially when you have recently welcomed a new unit into your home.
To improve response time and remote connectivity, please try these steps: Disable Quick Start. The "Quick Start+" feature may slow the interface. Go to Settings > All Settings > General > Devices > TV Management and turn Quick Start+ Off. Power Cycle the TV. To resolve battery and connectivity issues, press and hold the Home and Back buttons on your remote for 5 seconds until the power button flashes, then re-pair it by pressing the Wheel (OK) button while pointing at the TV. For more guidance, visit https://www.lg.com/us/support/product/lg-32LR655BPUA.AUS. We’re here to support you. Please email us at [email protected] for further assistance. ^Juvy
Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase from Best Buy is a great experience. I been deal with a super good store and extra great people.
I would recommend this to a friend- Cons mentioned:Responsiveness
Too complicated TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too complicated for a TV. If you're not a tech nerd, forget it,
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, KayJ. Thank you for taking the time to share your feedback on your LG TV (32LR655BPUA) model. We understand that not everyone may have the same level of technical expertise or interest in technology. We aim to provide a user-friendly experience for all customers, regardless of their technical background. Your feedback is valuable as we continuously strive to improve our products and services. If you have any specific questions or concerns about the unit, please reach out to us on social media @LGUSSupport to assist you in any way we can and are dedicated to ensuring your complete satisfaction. ^Juvy
Nothing fancy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy, but it serves the purpose. I bought it to put in a guest room, so its not my main TV. My guest said it ok, no complaints.
No, I would not recommend this to a friend
