Customer Ratings & Reviews
- Model:
- 32LR655BPUA
- SKU:
- 6578177
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 32" Class LR65 Series LED HD webOS TV (2024)'s picture quality, ease of setup, and ideal size for bedrooms. The TV is also appreciated for its brightness and lightweight design. However, some customers have noted concerns regarding the button layout, responsiveness, and remote control sensitivity. Overall, the positive aspects of the TV seem to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Defective Infrared + UNHELPFUL Customer Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase this TV. It’s a LEMON! Buy your product elsewhere! Even though we have done countless years of business and personal shopping at Best Buy they are refusing to help us with the TV that is not communicating correctly with the remote. We returned to the store and BEST BUY made us buy a new remote. We brought it home and it just PROVED that it is the tv INFRARED that is DEFECTIVE. The BB staff won’t help us take any steps to rectify this defective TV—that is NEW and we’ve never been able to watch. We are BB members and within the 60 days. But no one cares. Next time we buy from Amazon with better customer service!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience with your LG TV (32LR655BPUA) model, not responding to the remote control and the communication issue you had with the retailer. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, a common reason the TV might not communicate with the remote is interference from other gadgets nearby. It might help to move any electronics that are close to the TV, as they could be messing with the signal. If you want more info, check out https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809.
If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team would be more than happy to look into possible solutions with you. ^Juvy
Business owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the TV and will enjoy it. My only negative comment is that it is complicated to set up all of the channels and commands.
I would recommend this to a friendCan't Beat the Price/Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my granddaughter and it's a TERRIFIC value for money!
I would recommend this to a friend- Cons mentioned:Remote control
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The universal remote doesnt work right..............
I would recommend this to a friend - Cons mentioned:Responsiveness
Streaming is too slow to respond
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control is slow to react when streaming tv Tv is ok
I would recommend this to a friend LG 32" Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own 2 now. Great LG TV with the size we need at a great price!
I would recommend this to a friendI recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I’ve had it for a couple of weeks but for this 71 year-old the font was too small so I’m getting a 43 inch instead.
I would recommend this to a friendreat picture, value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it except that it does not carry Spectrum and its order of channels....
I would recommend this to a friendLG 32 INCH TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and great quality screen. Setup up menu could use improvement as it is somewhat difficult to find settings.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is ok nothing special really. I made the purchase for my Granny because it was supposed to be older adult user friendly but she still has to use two remotes and the color is not very good. I normally am pleased with LG products but this time not so much.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JoyS. Thank you for sharing your experience with us. We understand your inquiry regarding the remote usage and color settings for your LG 32" Class LR65 Series LED HD webOS TV.
https://www.bestbuy.com/product/lg-32-class-lr65-series-led-hd-webos-tv-2024/JJ8VPZHXTJ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Good solid 2nd TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that would be better, if the resolution was 1080 instead of 720. No other knocks I have found.
I would recommend this to a friend- Cons mentioned:Remote control
Also Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big mistake in not buying Set Up. The remote is way to busy as is the menu when you start to set up this TV. I ended up calling in the Geek Squad. They are coming later in this week so to be fair, they will need to really do some work to satisfy us. The picture and sound need the Geek Squad. I didn't get to the other closed caption issue but we definitely want that to work. I would strongly recommend that you purchase set up with the delivery. My Comcast service tech wasn't much better and no instruction manual only added to my frustration. After I pay as much as the TV cost for Geek Squad to leave us with all the great things other reviews had. Maybe using a cable box and two remotes was my problem. l will review again after the costly Squad does their magic.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG Monitor (32LR655BPUA) model. We understand that setting up a new TV—especially with multiple remotes and a cable box—can feel overwhelming, and we’re here to help simplify that process. For easier navigation, we recommend enabling “Universal Control Settings” under Settings > General > Devices > HDMI Settings to streamline control through a single remote.
If you're struggling with closed captions, you can turn them on by going to Settings > Accessibility > Closed Caption and setting it to “On.” For a better picture and sound, select ‘Cinema’ or ‘Standard’ mode and enable AI Sound Pro under Sound Settings for an immersive experience. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-closed-captioning--20153163621897.
We’re here to assist you in maximizing your LG TV experience. Message us on social media @LGUSSupport for support. ^Juvy
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek tv for guest bedroom. I replaced and old LG that still worked fine but wanted lighter and sleeker
I would recommend this to a friendToo Smart for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it a star rating because it is a little 'smarter' than me...a bit confusing setting up....but all is ok now...
No, I would not recommend this to a friendJane Click
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it butt have trouble connrcting to cable. great otheri
I would recommend this to a friendGood Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good treat bu the employes and they know the right info
I would recommend this to a friendWILL BUY IT AGAIN
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A++ Great for Gaming and other stuff. The resolution are amazing
I would recommend this to a friendSimple and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box in excellent condition. We are using as a monitor for a camera system and a great value compared to purchasing a computer monitor.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV I always stick with lg brand just a personal preference, this TV is a tad bit slow when clicking on things
I would recommend this to a friendHard to get started
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG requires too much information to get the tv working. This is an inexpensive TV, why do they need my Birthdate!!
No, I would not recommend this to a friend