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Customer reviews

Rating 4.6 out of 5 stars with 818 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers value the overall performance and spacious internal design of the 23.8 Cu. Ft. Top Freezer Refrigerator. Many appreciate its ideal size, quiet operation, and sleek, handle-free design. The internal water dispenser and effective temperature control are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 818 reviews
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very good, installation staff from Best was very cooperation and supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge delivery was great. The water filter is amazing! Taste like nothing!! Ice maker has been delayed for the second time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG FRIG. The buying & delivery process was smooth and easy. We love Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check your measurements..do not reply on sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good but make sure of the full dimensions, i had to have my handyman take off my door so it would fit the salesman said it would but it did not,,,very unhappy with that

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Lizliz. Thank you for sharing your experience with the LG - 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel. We understand your inquiry regarding the installation process and the dimensions required for your space. Your feedback is important, and we want to ensure every customer has a smooth delivery and setup experience.

      To help ensure a proper fit for future adjustments or maintenance, we recommend reviewing the "Installation Clearance" section of the owner's manual, which outlines the specific width, depth, and height requirements, including the necessary space for door swings and ventilation. We would like to assist you further to ensure your unit is positioned correctly and performing as expected.
      https://www.bestbuy.com/product/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZS5KL
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to help. —Renzo LG

  • Rated 5 out of 5 stars

    Great buy on refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for our needs. Loads of space delivery within 2 days of ordering it online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purposed solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with space available in refrigerator vs price paid to item. Also, I don’t have any issue with this model. I would recommend this to anyone who wants more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for extra freezer storage and drink fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my new fridge. Can’t wait to get the ice maker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shiny fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel doors are very poor quality. There are very shiny and prone to fingermarks which are a hassle to remove. The stainless steel of fridge doesn"t match the color of the range and that of microwave and dishwasher. I have 3 different colors of stainless steel, when i should have only one color considering i bought a package of 4 LG appliances at the same time.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you ~Anthony LG

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. Haven’t figure out the water option and did not receive the equipment besides paying for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional Basic Refrigerator. Satisfied to date.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long, but so far it is a nice basic refrigerator. Ask me again in aa few years. ; )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deborah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to puchase and was delivered by 9 am the next morning and installed would recommend very highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Refrigerator- perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for our garage application. Also, great buy for the overall interior size and configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-23.8 CUFT Refirgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with the service and the quality of this product. since it was set up we have had no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Magnetic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase, but the drawback is the outside is not able to hold magnates for pictures. Still a good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Very roomy and very satisfied . Sevice was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg frige

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it never four the price very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and professional. We ade very happy with our new refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all we like our refrigerator. It could use a light in the freezer and another drawer. It fits our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! It keeps my food cold and fresh. Nit a bad refrigerator for the price!

    I would recommend this to a friend