Customer Ratings & Reviews
- Model:
- LRTLS2403S
- SKU:
- 6470555
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the overall performance and spacious internal design of the 23.8 Cu. Ft. Top Freezer Refrigerator. Many appreciate its ideal size, quiet operation, and sleek, handle-free design. The internal water dispenser and effective temperature control are also well-received features.
This summary was generated by AI based on customer reviews.
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and very good brand i recommend it all the way
I would recommend this to a friendI love my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and attention, I was very excited because I got what I was looking for
I would recommend this to a friendLov or new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love our new refrigerator. Every feature is better then expected.
I would recommend this to a friendBrand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most trusted brand…. I also like to buy this compnay products
I would recommend this to a friendDo not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last a year before the compressor went out. Repairman was pleasant, no issues with customer service. The fridge is now working however now it makes strange and annoying high pitched noises. Cannot recommend this refrigerator.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennifer. Thank you for taking the time to review the LG Refrigerator (LRTLS2403S) model.
We understand how frustrating it can be when an appliance fails prematurely, especially within the first year of purchase. Please know this is not the quality and longevity we strive to deliver. We are glad that our repair team provided pleasant service and resolved the issue with the compressor. Please know we're here to help you. Please visit this link regarding the annoying noise issue: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479#. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, no leaks,cools fast and remains cool for up to 8 hours after unplugged.
I would recommend this to a friendJust what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator replaced one we'd had for a while. It is simple, efficient and does the job for us.
I would recommend this to a friendLG Top Freezer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like to bend over for freezer access, this unit has a large top freezer. We use this in our secondary unit.
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service team was very professional and detail oriented. They completed the installation in a very friendly way.
I would recommend this to a friendThanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for helping my family I really appreciate you for helping us
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was dented and it’s loud and because there’s no handles it attracts finger prints easily
No, I would not recommend this to a friendWorks well and roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just right for this house. After using a side by side, going back to top freezer was great.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much space, freezer light doesn’t work. Feels very small inside
No, I would not recommend this to a friendDon't buy from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer light did not work. I went into the store shortly after purchase due to being charged the haul away fee. I did not have to have Best But haul the old refrigerator away. It's now been over 2 weeks and no resolution to the overcharge. While there I mentioned the freezer light does not come on. My choices, do with the light working or exchange the refrigerator. My model is on back order so the wait is 7 weeks. At that time I will have to move 3 rather heavy pieces of furniture. Also, in store they say 2 hour window for delivery. The day before delivery the notice is a 4 hour window. I will need to remove everything from the refrigerator and later put everything back. Will I be compensated for my time and effort?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Roger. Thank you for sharing your experience with the LG Refrigerator (LRTLS2403S) model. We understand your concern about dealing with unexpected issues like a non-working freezer light and delivery challenges. We strive to make every step of the ownership experience smooth and reliable. If the light isn’t working, check the light switch inside the compartment for blockages and ensure the unit has consistent power and the door properly engages the switch. For more help, visit this link: https://www.youtube.com/watch?v=NI0t5QVfPBw.
For delivery timing and compensation, please contact the retailer directly regarding haul-away charges and scheduling. You can reach Best Buy customer service at 888-237-8289. We're here for any product-related questions, so feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for assistance. ^Juvy
Home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wanted to have the ice maker, do not like the water dispenser in the refrigerator.
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick to install highly recommended for ppl want simple fridge
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t get as cold as I would like it to get being that It holds a lot of food.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, WandaH. Thank you for sharing your experience with us regarding your LG 23.8 Cu. Ft. Top Freezer Refrigerator. We understand your inquiry regarding the cooling performance when the unit is fully stocked. To help resolve this, we recommend ensuring that the air vents inside the refrigerator are not blocked by food items, as proper airflow is essential for maintaining a consistent temperature throughout the cabinet. We understand that the unit didn't meet your expectations for cooling capacity, and we want to ensure your food stays fresh.
https://www.bestbuy.com/product/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZS5KL
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Lg refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service good refrigerator so much room for your things
I would recommend this to a friendMRC 23.6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a few items that should be standard but good value otherwise
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Wish the water was in a better place.
I would recommend this to a friend