Customer Ratings & Reviews
- Model:
- LRTLS2403S
- |
- SKU:
- 6470555
Customer reviews
Rating 4.6 out of 5 stars with 818 reviews
(818 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the overall performance and spacious internal design of the 23.8 Cu. Ft. Top Freezer Refrigerator. Many appreciate its ideal size, quiet operation, and sleek, handle-free design. The internal water dispenser and effective temperature control are also well-received features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best service anybody can ask for fast and easy....
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand and just the right style we wanted
I would recommend this to a friendRated 5 out of 5 stars
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and very construction heavy duty
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and great refrigerator, I will go back to buy more at this store
I would recommend this to a friendRated 1 out of 5 stars
A nasty associate sold my order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and a very nasty and wicked Best Buy associate sold it and the freezer that was order with it. This has caused me tremendous heart ache and pain because I had to cancel and re buy the items from Home Depot. Now my shipment was late to get on the cargo and I have not collected my stuff just yet and Christmas is coming .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sharon. Thank you for sharing your experience with your LG Refrigerator (LRTLS2403S) model. We understand how important it is to have your appliance delivered on time, especially with the holidays approaching.
Once your unit arrives, one helpful step is to run the initial cooling setup by plugging in the refrigerator and allowing it to stabilize for at least 2–3 hours before loading food. This ensures the compressor and cooling system reach optimal performance. You can find more guidance on setup and care here: https://www.lg.com/us/support/product/lg-LRTLS2403S.ASTCNA0. If you need further assistance with your case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
Rated 4 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge just wish there was a light in freezer
I would recommend this to a friendRated 5 out of 5 stars
LG did it again ✨✨✨✨
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient an energy efficient easy to operate an stay of the art feat
I would recommend this to a friendRated 5 out of 5 stars
Happy qith ppurchase and Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator, however I am still waiting for the ice maker
I would recommend this to a friendRated 4 out of 5 stars
delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was on time, some scratches on outside left side of refrigerator were marked
I would recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely livid right now. I had a delivery scheduled for this morning. I took the time off of work. I've moved everything, I'm charged. Force said delivery and installation and removal, and yet after delivery is supposed to start time wise. I get text messages saying that it needs to be rescheduled. I took time off of work. I moved everything.I got everything ready and now it's not going to be delivered. The next delivery date available is the end of September.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, STACYP. Thank you for sharing your experience with the delivery of your LG LRTLS2403S refrigerator. We understand your inquiry regarding the delivery being rescheduled. We would like to look into this for you. Please send us a private message on Social Media @LGUSSupport with your order and delivery details, and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/6470555.p?skuId=6470555
We appreciate your patience. —Renzo
Rated 3 out of 5 stars
Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic refrigerator with nice features for a very fair price
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Jmoroney. Thank you for sharing your experience with us. We understand that the LG Top Freezer Refrigerator with Internal Water Dispenser didn't meet your expectations. Your feedback is important, and we'd like to assist you further. If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you.
https://www.bestbuy.com/product/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZS5KL
We appreciate your patience. —Renzo
Rated 2 out of 5 stars
Promise not fulfilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best, for the first time i am disappointed not by the product but by their promises.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AbimbolaO. Thank you for sharing your experience with your LG Refrigerator (LRTLS2403S) model. We understand the importance of expectations matching reality, especially regarding features. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to discuss your concerns and seek assistance. You might also want to check for the latest software update by going to Settings → General → About This Refrigerator, as updates can enhance functionality. For more details, visit https://www.lg.com/us/refrigerators/lg-lrtls2403s-top-freezer-refrigerator. If you need us to review your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help! ^Juvy
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smoothly from point of purchase to point of delivery.
I would recommend this to a friendRated 1 out of 5 stars
Buyers Beward
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyers beware after having this refrigerator for three months the compressor stop working. Now, after about 9 months the compressor has stop working again. It not worth the $1222.00 that I paid.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Rated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Was delivered on time and installed quickly.
I would recommend this to a friendRated 5 out of 5 stars
Hujvvu
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uvvuvuhcguugugivbiibyctdrzsedrycuvivboivvuobvikvkvhc
I would recommend this to a friendRated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is aesthetically pleasing; functions as represented.
I would recommend this to a friendRated 3 out of 5 stars
top mount fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it fits the spot I have to fill, but the cu ft size is smaller than what i would prefer. Shelves are not as flexible as the GE model we replaced. Fewer drawers. not much choice unless i knocked out the cabinet
No, I would not recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our garage as an extra refrigerator
I would recommend this to a friendRated 5 out of 5 stars
!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has enough storage, and very nice color! Love it!!
I would recommend this to a friend





























