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Customer Ratings & Reviews

$1,699.00
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Customer reviews

Rating 4.6 out of 5 stars with 1522 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,522 of 1,522 reviews
  • Rated 1 out of 5 stars

    3 yrs and 3 months and No Cooling.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped cooling 4 months after warranty ended. Not buying LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your feedback. It’s disappointing to learn that your LG unit stopped cooling shortly after the warranty period. We understand how frustrating this situation must be. Your experience is important to us, and we’d like to help address the issue. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions and assist you further. We appreciate your patience. —Junel LG

  • Rated 1 out of 5 stars

    Dissatisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already not working, a little over 2 years new. Top and bottom not cooling.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your experience with your LG Bottom Freezer. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha LG