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Customer Ratings & Reviews

$1,699.99
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The comparable value is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1521 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, size, and design of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate the ample internal space, quiet operation, and effective ice maker. The temperature control and lighting are also well-received. However, some customers have noted that the door seal can be quite tight, making the door difficult to open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,521 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge so far! First 2 days didn’t know what was up with the ice maker. Helps to read the manual. Can take up to 48 hours before it makes a lot of ice. Husband would like it better if the door would swing close instead of wide open. Doesn’t bother me. Lots of room! Love it so far. Lowest cooling only goes as low as 33• Wish I could bump it down a little colder. Otherwise great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We needed something narrow without comprising the size and this fridge worked out great. It’s very simple but looks nice and functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG SS fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It's absolutely beautiful and spacious on the inside. The staff at the Best buy in Schaumburg was awesome! They wasted no time setting up my delivery, educated me on my new purchased, and let me know that they would be there to help if I had any issues with delivery or my new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency at its finest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs nice and cool — ice cube maker is pretty quick and we rarely run out of ice if at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dented handles but undamaged outer box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new LG fridge home & unpacked and both handles are dented. The bottom handle has 2 dents, one is very bad. The outer box had zero damage when we picked up. It was a pain getting it here and in the house. Now I have to return it it for handles? Very, very frustrated and upset.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you experienced damage from delivery and installation. We recommend contacting Best Buy to facilitate the exchange as soon as possible. We are terribly sorry for the inconvenience this has caused you. However if it is just the handles that are damaged, we would be happy to order you replacements in the mail, just send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Would buy again, very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for over a month now and couldn’t be happier. The shelves are easy to clean. Everything is easy to see and items are not shoved to the back and forgotten. It has this skinny shelf on the bottom of the door that I thought would be useless but it works perfect for liquid drink mixes. Very happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Good basic fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic fridge. No frills, but lots of space up top and down below for it's size. Oddly enough too, as it is a stainless steel, the front and sides work with fridge magnets. The one slight annoyance is if you get into the top or bottom, close it and then try a second later, it appears to be stuck. You have to pull really hard. It is the fridge trying to seal itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What title? Purchaser?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice amount of freezer space but design/layout/ flexibility of refrigerator area could be improved. Unit seems to have a bit of wobble, not easily adjusted.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Duplicated Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what I wanted. It looks like my old one. I did not want double door models. The one I picked is the only one they had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good with LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of the refrigerator and it keeps perfect temperature. Would love to have one that is counter depth instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge to replace an ailing one. The LED lighting makes the inside bright. Love the chimes for when either door is left open too long. Lots of room!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious well laid out refrigerator. This seems to be a great product and it looks pleasing to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It's perfect for what I needed, lots of space, easy to access. Makes a baker's dream come true for quick and easy storage and refrigeration. Love the control panel as well, and even the noise isn't irritating when you leave the door open too long! Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much room there is, along with plenty of shelving. This refrigerator fit perfectly in our space and we could t be happier! Best Buy delivery was prompt, efficient and professional. Great customer service experience.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It has a lot of space. I previously had one with ice and water on the door that caused problems. This has solved the problem. Freezer on the bottom is great as most of the time i am going into the top area. No bending to find items. Bottom freezer is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Fridge for fair price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and works great. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new fridge. It is spacious, the bottom drawer slides out great and the outside is so easy to clean. I especially love the notification if the door is left open to long, it really comes in handy when you have small children who sometimes tend to forget to shut the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator seems to work well with an endless supply of ice. Shelves hold a lot and are easy to arrange.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ton of space.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is massive. I went from an old 20 cu ft top freezer style to this behemoth. I wanted one of the fully smart ones but I was short about an inch on both sides. But rest assured, this is big for a 33" wide refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We Love this Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it: 1) We get 25% more storage for the same footprint (25.5 vs 20 CuFt); 2) Extremely efficient (2.6 amp, I believe), double (or more ) the efficiency of other models due to newer compressor technology; 3) Very quiet! 4) Temperatures in both compartments, excellent stability

    I would recommend this to a friend