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Customer Ratings & Reviews

$1,699.99
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Customer reviews

Rating 4.6 out of 5 stars with 1521 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, size, and design of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate the ample internal space, quiet operation, and effective ice maker. The temperature control and lighting are also well-received. However, some customers have noted that the door seal can be quite tight, making the door difficult to open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,521 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service at the store and during the installation. Very professional and personable. The products we purchased are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best money I ever spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It is roomy and now I don’t have to refrigerate items at my daughter’s house during the holidays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the storage this refrigerator offers. Multiple drawers, butter shelf, hot sauce storage and foldable shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge! So much more room & we got a great deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Very surprised about how spacious and deep this refrigerator was and it is great keeping cold.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great fridge

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This fridge is very spacious and is a perfect fit for my kitchen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit seemed as advertised. Looks good. Roomy. Lighting is good. Does not hold temperature well in refrigerator portion. Goes from as set temperature of 38 down to as low as 30 all on it's own. Have tried settings from 40 down to 35, no change, except it wants to freeze items in back of cabinet. Setting it to 39-40 reduces this, but then door gets too warm. Will keep fiddling with it. Plus, was damaged upon inspection. Arrived scratched and freezer drawer is off kilter.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. 1st fridge in 12 years; the quality has declined, generally. Best Buy peeps were great though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old fridge was on its last leg really needed a new one did a lot of research this one was excellent so we gave it a chance so glad we did love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the fridge yesterday, and it a great size, with nice spacing for items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Fridge! I am very happy with this purchase and the Total Tech protection plan!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New LG refrigerator, freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than a couple of dings and a scratch, the lG is roomy and well set up. I wish I would have bought a freezer on the bottom years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! I am totally satisfied because the product exceeded my expectations. I definitely reccomend Best Buy to my relatives and friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Fridge but poor install snd no folllow up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they changed the door handle refrigerator door does not close without having to push it closed. Have tried to reach the store installation department snd just get the run around with the telephone choices. Best Buy needs to work on this. When we needed a deep freeze the next week we shopped snd brought from their competition.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance it is every thing that we needed. I like the. Brand very dependable and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge! Todo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice and plenty of space 100% recommended LG refrigerator

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a champ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well right out of the gate. Only negative is ice maker isn't quiet, as expected per consumer reports review. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new refrigerator, the space is great as well as the temperature levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG bottom refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with our new LG refrigerator! The LED lighting is awesome! The space is well organized!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit fits perfectly in my odd kitchen. Love it! Keep everything fresh. No issues with it at all.

    I would recommend this to a friend