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Customer Ratings & Reviews

$1,699.99
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The comparable value is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1521 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, size, and design of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate the ample internal space, quiet operation, and effective ice maker. The temperature control and lighting are also well-received. However, some customers have noted that the door seal can be quite tight, making the door difficult to open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,521 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lanell Kay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is. Easy to find things. Great for any one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and excellent service by Bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reasonable priced refrigerator with plenty of space for lots of food!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good storage for a family of 4 or more!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So much room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge So much room no finger prints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the fridge for a few weeks now and we like it so far. There was a huge problem setting it up since we did not get an instruction book in English! I called and they were supposed to send me one, but I have never received it. The basket in the freezer seems like really cheap plastic so we will see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ather the first crew came and left due to a time crunch..... THese two show up ready to go even offered to give us a cord we didn't have. The installation was professional and they checked all appliances to make sure they were in working order. Fantastic crew!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good refrigerator for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better no more issues we were having with our Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just leave how big of a spaces this refrigerator gives

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate this Bottom Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mechanical issues. But the bottom freezer is a huge pain. That's why we despise this refrigerator-freezer. Unlike the top freezer unit we previously had (LG LTC24380) until the motor and its replacement each died, this bottom freezer makes organization nearly impossible despite the drawers, as items are stacked on top of each other -- even if you try to place some items on their edge and not flat. We truly hate this. We would have bought another top freezer model but only the LG is large enough for our needs: 24 cubic feet in a 33-inch wide space. And it was not available for weeks. Delivery date was only To Be Determined. And with the death of the replacement motor on our top freezer unit, we needed a refrigerator-freezer immediately. I've attached photos of how everything's disorganized in the bottom freezer. Yet, it would have been neat and easier to reach in the previous, top freezer of the same size.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product and overall service, excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great brand ans received it wirh a great discount

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge for our patio. So far so good. No complaints.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of room inside frig and freezer. love the ice maker no more ice trays,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lgood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator nice and spacious and good priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delievery title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delievery was fantastic. The guys putting it in were very professional and helpful. The Ritz of Delievery service. I will go to Best Buy every time due to the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, fits wonderful in our location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Great ice maker. Holds a lot of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator. Plenty of room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. Enough room for all

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    lots of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door holds alot of product and plenty of room inside

    I would recommend this to a friend