Customer Ratings & Reviews
- Model:
- LRDCS2603S
- SKU:
- 6395330
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, size, and design of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate the ample internal space, quiet operation, and effective ice maker. The temperature control and lighting are also well-received. However, some customers have noted that the door seal can be quite tight, making the door difficult to open.
This summary was generated by AI based on customer reviews.
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery of it and customer service was a complete fiasco
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Refrigerator (LRDCS2603S) model. We're sorry to hear about your problems with delivery and customer service. We aim to provide great customer service and a smooth experience. Your feedback will be shared with our team so that the issues can be fixed and ensure they don't happen again. If you have any specific concerns or need more help, please reach out to us on social media @LGUSSupport. ^Juvy
Not here yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give you a review cause this refrigerator wasn’t deliver yet and still waiting for it up to now.Already made the 1st monthly payment still don’t have definite time for delivery.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please consult with the local store regarding availability. We are sorry for any difficulty you have had in attempting to get this product. We are diligently working to make all appliances available for consumer purchase from authorized dealers and retailers. We apologize for any inconvenience this has caused. Thank you. ^Daphane
Diasappionted.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Broken compressor after 2 years. Don’t buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy this buy a warranty. 2 months freezer completely covered in ice. Repair guy says fan went out. Complete junk.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
HORRIBLE EXPERIENCE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever They took forever to get appliances delivered and had many issues even when scheduled
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer doesn’t work. Had to wait two weeks for a technician to tell me to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either the refrigerator or install resuled in a leak.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Design, Size
Would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge! Plenty of space. Bright lighting and clean design.
I would recommend this to a friend Hollow shell with no customer support from LG.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advice is to check first if there is an LG certified repair facility near your location. You will need it. Purchased this model just over two years ago. It stopped cooling and Best Buy tech came out to check it. Found the compressor had failed. We were directed to contact LG Customer Support for scheduling a certified LG repair facility to fix it. This is as far as we have gotten after a number of calls. No service has been scheduled and we are still living out of ice chests. Online information is showing there is a known durability issue with the LG inline compressors used in this unit but LG continues to sell it knowing it won't last the full warranty period. This is not a product or company I would recommend to anyone. Their customer service and support fall far short of any expectation. Their product is basically a hollow shell in our kitchen now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG LRDCS2603S refrigerator. We understand compressor failure and the difficulties you've encountered with getting it repaired.
We're concerned to hear about the delays in scheduling a repair through our certified technicians. This is not the level of service we aim to provide. To expedite the process, please send us a private message on Social Media @LGUSSupport. Our team will prioritize your case and work diligently to get a technician scheduled as soon as possible.
In the meantime, you can try unplugging the refrigerator for about 5 minutes and then plugging it back in. This sometimes helps reset the system and can temporarily restore cooling in some cases. However, given the compressor issue, a professional repair is still necessary.
We appreciate your patience during this challenging situation and look forward to resolving this for you promptly. —Avril
- Pros mentioned:Noise level, Overall performance
Shelves height issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and nice looking , however when i started loading things into it, i realized the shelf height was not tall enough for my water pitcher , and when i raised one shelf up it made the other shelf area too small for anything useful, the door shelves were also not proper for my water pitcher , so all and all i do not like the shelf set up , seems limited. I traded it in for a unit with split shelves and better door pockets.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great lots of space for all things refrigerators.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Beautiful refrigerator in Black Slate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge! It’s so roomy and looks beautiful! We are so proud of this purchase!! Lots more room and the freezer on bottom is so much better!!
I would recommend this to a friend - Pros mentioned:Capacity
Fabulous - A Must Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a very picky person, but can't understand why anyone wouldn't give this 5 stars across the board. We are all so very blessed in many ways & this is a wonderful luxury. This replaced a 25+ year old frig we had & I must say that it's the nicest frig/freezer I have ever had or probably will have in my lifetime. I really don't feel deserving of such a nice appliance & feel so spoiled! The deliverers were so nice & did a fantastic job setting it up & getting it ready. We put our food in coolers & iced it all down, but it cooled so quickly, we were able to put all of the food back in before bedtime. Just love the ice maker & where it's located. I already ordered a replacement filter which won't be needed until around Thanksgiving. The LED lighting is so incredible...you can see everything! To keep the shelves nice, we installed colorful rubber transparent mats which work great. It has great suction & the insulation is so much more efficient than our old frig. It's so spacious! We just love it & you will too. I highly, highly recommend this!
I would recommend this to a friend - Pros mentioned:Capacity, Design
LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. It’s so spacious and it’s nice to not have to bend down to find something. Love the one door as opposed to French doors. Freezer is very spacious as well. Also loved the quick 2 day delivery & friendly & efficient delivery men.
I would recommend this to a friend Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great so far. Very roomy inside. I like the inside door storage.
I would recommend this to a friend- Pros mentioned:Capacity
Housewife?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be lots of space to add my food. I really like the bottom drawer, it’s good for many smaller items.. still getting used to where I want to keep certain foods but the space is great and there is plenty of light to see.
I would recommend this to a friend Nice Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Seems to work well at keeping the food and drinks nice and cold.
I would recommend this to a friend- Pros mentioned:Size
Couldn’t love it more!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing fridge! So much space. The lights are wonderfully bright.
I would recommend this to a friend - Pros mentioned:Design
Great refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. It is deeper than our previous one of same height and width and has much greater capacity. I like the way it is "tiered" so that more things are visible at once.
I would recommend this to a friend Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great light inside; easy to see food in the refrigerator. Great ice maker
I would recommend this to a friend