Customer Ratings & Reviews
- Model:
- 34WQ500-B
- SKU:
- 6505062
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the large screen size, ease of use, and quality of this 34" ultrawide monitor, frequently praising its resolution and refresh rate for various tasks. However, some customers point out the lack of built-in speakers and limitations with the stand and connectivity options. A few users expressed a preference for a curved screen.
This summary was generated by AI based on customer reviews.
Do Not Buy LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase a LG Ultrawide monitor, as LG stops supporting updates for drivers and you $400 monitor becomes a boat anchor. My Ultrawide 34in 34WQ0500-b was end of "lifed" for support even before it was three years old. The monitor could easily last 10 years, but even though LG claims to be a sustainable firm it fails to live up to the claim. Do not buy LG.
No, I would not recommend this to a friendDont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor absolutely sucked. Always turning itself off. Would only come back on after rebooting computer. Disabled all the power saver features, worked for awhile then just went blank. Could not it to come back on no matter what I did. Was a little over a year old. I threw it into the trash. $270 bucks gone. Fk LG. Never again.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product overall. Good graphics and I recommend this monitor
I would recommend this to a friendMad and frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is not good ,i bought this item for my son 4 weeks ago for his graduation present he opened it plugged it in and the screen is cracked, so the next day i take it back to bestbuy and the manager says i cant return the item because its past its 14 day return policy, i told i am not returning i am exchanging it because it is defective, he said i cant and wont exchange it,you need to call LG and use the manufacturers Warranty ,so i call LG and they say because it is cracked the warranty doesn't cover that ...so now i am out the money gor the screen and i have a broken monitor i cant use .....something needs to happen to fix this and giving a 1 star rating mandatory not the real truth.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sound on speaker. Ok for its price. Not the sharpest
No, I would not recommend this to a friendWorks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Built feels cheap. Image is subpar by current standards
No, I would not recommend this to a friend
Limited Usability
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] One good thing - works great with mac book. Windows laptops have aspect ratio and zoom issues. Would not suggest for windows users. Supports only one device connect. Can not connect to multiple inputs. Probably we need to look at this before making a purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for your feedback on the LG Monitor (34WQ500-B) model. We appreciate your insights, especially regarding its compatibility with different devices. It’s great to hear that it works well with MacBooks!
However, we understand how frustrating it can be to encounter aspect ratio and zoom issues with Windows laptops. Your experience highlights important considerations for potential buyers, especially regarding connectivity and multi-device support.
If you have any further questions or need assistance, please feel free to reach out. You can send us a private message on social media @LGUSSupport, and our team would be more than happy to help. We appreciate your feedback and hope your next experience with our products is even better. ^Juvy
No happy about product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as accepted and sales person was kind of rude did not wanted to help
No, I would not recommend this to a friendDont buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sucks easily breaks after simply falling down.
No, I would not recommend this to a friendWrong item picked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently visited Best Buy to purchase a monitor as a birthday gift for my son. I showed the associate exactly which monitor I wanted. He assured me he understood and returned with a sealed box, telling me this was the correct item. Trusting his expertise, I paid for it and headed home. However, upon unboxing, I discovered it wasn't the monitor I had selected. This mix-up was quite disappointing, especially since it was meant to be a special gift. I hope Best Buy improves their customer service to avoid such errors in the future.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with LG Monitor (34WQ500-B) model. We understand your concern about the mix-up that occurred during your recent visit to Best Buy. We strive to provide exceptional customer service and ensure a smooth and seamless experience, but we missed the mark this time. Please contact Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Too large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen just a bit too large for me. May be good for others
No, I would not recommend this to a friendGreat for videogames and movies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for videogames and movies, not so much for work related tasks
I would recommend this to a friend- Pros mentioned:Screen size
Asus 49' Instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two 34' screens do not work well together so if you're looking for 2 of these, I would instead just order one ASUS 49' screen.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Died after only 6 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase. Display died after only about 6 weeks of use. I should have listened to the other reviews and spent a little more for a quality product. Very upset that I didn't buy the insurance protection because I thought, "It's a monitor, what can go wrong?!" Well, everything.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Monitor (34WQ500-B) model. We understand your concern about a product that doesn’t perform as expected, especially after such a short period of use. Your feedback is vital, and we take these concerns seriously.
For a monitor that has stopped working, we recommend checking the power supply and ensuring all connections are secure. If possible, testing the monitor with a different device or cable can help determine if the issue is with the monitor or the setup.
We’d like to assist you further with this matter. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you explore possible solutions.
Thank you for your patience, and we’re here to support you. ^Juvy
Crap service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened the box in march which was 3 months after purchase and cracked screen is what I found inside the box. They should have replaced the monitor but it was outside of the return window which shouldn't matter if the product was just opened 2 days before taking it in. Tried using the geeksquad that i purchased wi it and it does nothing so waste of money since they refused to refund me the remaining amount for the time left unused.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Seffers. Thank you for taking the time to share your experience with the LG Monitor (4WQ500-B) model. We're sorry to hear about the cracked screen you found when you opened the box. We strive to offer great products and services for a smooth experience. Our return policy gives you enough time to check your purchase and resolve any issues. Your feedback is important to us for improving our products and services. If you need help, you can reach out to us on social media @LGUSSupport. ^Juvy
Issues after few months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked great at first - now dying and having issues after only about 3 months and Best Buy will not help at all since their return window is shockingly small. I wouldn't buy from here, for sure.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
You get what you pay for
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great until the screen started randomly blacking out and hdr is finicky, trying to return it but I might be stuck with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Terrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience getting delivery and multiple monitors that were ordered came in broken that needed to be returned. Had things delivered on our doorstep outside business hours that required me to drive to our office at 7pm. Will not ever order from Best Buy again after this experience.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Joey! Thank you for sharing your experience with us regarding the 34WQ500-B monitor. We understand the inconvenience you faced during the delivery process and the issues with receiving broken monitors. Your feedback is crucial, and we understand how concerning it can be to deal with such circumstances, especially after investing time and effort into your order.
To help address your concerns, we recommend reaching out to Best Buy’s customer service for assistance with your return and to provide them with feedback on your experience. You may contact Best Buy's Customer service 1 (888) 237-8289. If there’s anything specific we can assist you with regarding your monitor or any questions you may have, please send us a private message on Social Media @LGUSSupport, and we’d be more than happy to help.
We appreciate your patience and understanding!
—Avril
Decent monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor bows outward. I would not purchase again. I wish I could return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Xavier. Thank you for sharing your experience with us. We understand that the LG Monitor, model 34WQ500-B, is bowing outward, which is not ideal. Your feedback is valuable, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions or discuss options available to you. We appreciate your patience. ^Sam
Bad out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad straight out of the box - even before connecting to the PC the monitor's menu was completely blurry. After connecting the PC the screen super blurry, tried multiple PCs and cables. It is going back to the store.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi There! We're sorry to hear about the issues you've encountered with your LG monitor, and we appreciate you bringing this to our attention. Quality is a top priority for us. If you haven't already, private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. We'd like to gather more information to understand and address the problem you're facing. ^Jayne