Customer Ratings & Reviews
- Model:
- 34WQ500-B
- SKU:
- 6505062
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the large screen size, ease of use, and quality of this 34" ultrawide monitor, frequently praising its resolution and refresh rate for various tasks. However, some customers point out the lack of built-in speakers and limitations with the stand and connectivity options. A few users expressed a preference for a curved screen.
This summary was generated by AI based on customer reviews.
Not a good monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was something wrong with the settings. On the recommended settings it displayed a very small picture in the middle of the screen. Changing the settings only led to weird distortion of the picture. Bestbuy customer service was great about returning it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your valuable feedback regarding the 34WQ500-B monitor. We're sorry for any inconvenience caused by the displayed issue in the middle of the monitor. This is not what we want our valued customers to experience with our product. Should you have further concerns or issues, please do not hesitate to share them through Facebook or X (Twitter) @LGUSSupport. ^Con
Poor image
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image on this monitor is really bad. I have gone through all of the picture and game settings and tweaked them many times, but nothing will change it from having very grey, muddy blacks and a terrible over-sharpening effect.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Does not work with MacBooks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY IF YIU YAVE A MACBOOK! purchased this monitor in November 2023. As of February 2024 it will not connect with my MacBook Pro. Evidently this is a known issue, but LG hasn’t resolved it. Y
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there.Thank you for taking the time to review the LG Monitor (34WQ500-B) model. We appreciate your feedback and regret for any inconvenience you have experienced.
We understand how frustrating it can be when a product doesn't work as expected, especially regarding compatibility with specific devices. For assistance and guidance, you may visit this link: https://www.lg.com/us/support/help-library/monitor-connecting-to-a-mac-CT30017683-20150911473158. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
LG IPS LED Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality LG products usually are very but this is disappointing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Ralph. We appreciate you bringing this to our attention. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
fun for a first ultrawide experience, D- <3
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this if you are me peering into the future. Unless you have to in order to avoid a time paradox. This is perfect for kids or a person with simple needs who knows what they want. I happened to not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Zach. Thank you for taking the time to share your experience with the LG Monitor (34WQ500-B) model. We're sorry to hear that the product did not meet your expectations. We strive to provide products that cater to a wide range of preferences, but we understand that not every model may be suited to everyone's needs. Your input is valuable to us, and we will use it to continue improving our products and services. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Eco monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wobbles all over the place especially when I touch my desk.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Lukey. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
beeping monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing beeps too much and there is no way to stop it. This is the worst pc monitor I have ever had. This thing needs to be burned
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gino. Thank you for sharing your feedback about the LG Monitor (34WQ500-B) model. We understand your concern about a monitor is excessively noisy, and we’re here to help you find a solution. We aim to offer top-notch products exceeding our customer's needs and expectations.
To address the beeping issue, we recommend checking the settings menu on your monitor. Sometimes, beeping can occur due to notifications or power-saving features. If you’re unable to find a way to silence it, a factory reset might help eliminate any unwanted sounds.
Your experience is important to us, and we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to provide additional support and troubleshooting steps. We appreciate your patience. ^Juvy
Trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This company closed out my membership without me asking and only refunded me 20 bucks
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you bringing this to our attention. We understand your concern about having your membership closed without your request—especially when it involves your LG Monitor (34WQ500-B) model and a refund that doesn’t seem to match your expectations. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
We want to get to the bottom of this and help clarify what happened. Please send us a private message on social media @LGUSSupport with your full name, details of the purchase or membership, and where you bought the monitor. Our team will be more than happy to look into this further and ensure you're supported every step of the way. ^Juvy
Do not buy open-box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend not buying open-box products. I purchased an open box excellent product and it was damaged. I wonder how the satisfactory ones will be.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi,We are sorry to hear that your unit was damaged. This is not the quality we expect from our products. Understandably frustrating and disappointing. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We We apologize for any inconvenience this caused. ^Vanessa
Don’t buy won’t last!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Exactly 2 weeks and 1 day when you can no longer return it, starts flickering. What a piece of junk. I will not buy from bestbuy for products like this again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your rating/review with us and the community. We appreciate your patience and understanding in regards to the issues that you’ve encountered. It would be our pleasure to assist you with your LG product, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to help you out. ^James.
Bad equality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good monitor picture equality very low u could use it for a dvr camera monitor but not for gaming or working
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear that the monitor's picture quality does not meet your expectations for gaming or working purposes. Your feedback is valuable to us, and I apologize for any disappointment this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not handle image well when the window is open the full 34 inches. Screen is barley readable if you are using it for two screens
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to reach out to us and providing us feedback regarding your LG monitor concern. We ensure you that your constructive feedback does not go unnoticed, and we're sorry to know that you're having a negative experience with its display. We'd be glad to assist you with that. But we first need to move to a platform that allows back-and-forth conversation. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help you out with your screen concern. -Cazz
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took the monitor out of the box and it was broken and wouldn’t give me a repair or a refund
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on your experience, your disappointment is understandable. It is important to check your unit as soon as possible in the event there is anything missing or damaged, as retailers have a short return/exchange window. Outside of the return window, you will need to reach out to LG for repair. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. The screen and graphics sucked for the price
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Bad Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad product, do not synchronized with my mac bad service
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horrible the screen is blurry and it keeps glitching in and out like the monitor shuts off or something
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Monitor (34WQ500-B) model. We understand your concern about dealing with a blurry screen and frequent glitches. We strive to provide high-quality products and ensure a smooth and seamless experience. o troubleshoot the issue with your monitor, please try the following steps: Ensure that all cables connecting the monitor to your computer are securely plugged in. Verify that the monitor’s resolution and refresh rate settings are correctly configured for your setup. You can adjust these settings through your computer’s display settings menu. Make sure that your graphics drivers are up to date. Outdated drivers can cause display problems. Try resetting the monitor to its factory settings through the on-screen menu to see if that resolves the issue. For more help, visit https://www.lg.com/us/support/help-library/lg-monitor-how-to-reset-the-picture-settings--20153187798077. If the problem persists after trying these steps, please send us a private message on social media @LGUSSupport. Our team can provide further assistance and explore additional solutions to address the monitor’s performance issues. ^Juvy
Missing pieces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box but you should ensure all pieces for functionality are not missing. Couldnt order the part so the monitor was returned
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG (PRODUCT). This will be considered for our continuous improvement. should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box and has never worked. Absolute garbage or possibly worse.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JeremiahC. We're truly sorry to hear about the issues you've encountered with your LG Monitor (34WQ500-B) model. This is certainly not the experience we want for our customers, and we apologize for the inconvenience. Your feedback is important, and we'll do everything we can to address this situation promptly. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-no-power-CT30017684-20150893043202. If you need further assistance on your LG unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products . ^Juvy
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 4 months last. Only 4 months last. Only 4 months last
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, this is certainly not the customer experience we strive for! Feel free to contact us so that we can look further into this. You can see our contact options here: https://www.lg.com/us/support/contact. We look forward to resolving this issue and hopefully having a higher satisfaction rating from you. ^Chris
Defective piece
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item failed with color lines in 1 month. Terrible product
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear that you had a negative experience with our product. Seeing color lines and experiencing a failure within just one month is certainly not the quality we strive for. I understand how frustrating and disappointing this must be for you. We take product issues seriously, and I would like to assist you further in resolving this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris