Customer Ratings & Reviews
- Model:
- LW8022IVSM
- SKU:
- 12582319
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Soooo quiet!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great A/C unit…..sooooo quiet . Even on the highest setting. Not to mention supper efficient. We are going to keep this on 24/7 for the summer to cool the whole upstairs!!! But you do pay more for this!!!
I would recommend this to a friendExtremely quiet, quick to cool the bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet and easy to operate. It's our window opening perfectly with the slide out sides.
I would recommend this to a friendBest AC I've had!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best AC units I've ever had! It's seriously quieter than my air filter! It also does an amazing job at cooling my room!
I would recommend this to a friend1 of the best AC’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best ACs I’ve ever owned. So quiet, effective and cold.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love that you can set a temp on it. Easy installation too!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and so quite, love it. It cools the room very well.
I would recommend this to a friendBest purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and reliable to cool down the room in minutes
I would recommend this to a friendGreat AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this air conditioner. It is very quiet and cools quickly.
I would recommend this to a friendLove this air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and so quiet hardly know it is on would purchase again
I would recommend this to a friendEfficient and quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good air conditioner, keep your room cold during hot days
I would recommend this to a friendGreat so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two of these to replace my ancient ACs. Price and delivery were great. I haven’t needed to use them yet but each was turned on briefly after installation and I can’t believe how quiet they are. Hopefully the cooling will be equally impressive.
I would recommend this to a friendProduct Broke After 2 Years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really disappointed. It broke after only two years, and I purchased the coverage specifically to avoid this kind of situation. I was told I now have to bring it into the store to get it replaced — which is extremely difficult given the size and the fact that I’m in NYC. If in-store drop-off is the only option, that should have been made clear at the time of purchase. There should be a way to arrange a pickup, mail-in option, or alternative solution? I would have really appreciated some flexibility here.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Casey. Thank you for sharing your experience with your LG Air Conditioner (LW8022IVSM) model.
We understand the importance of having a reliable appliance and a service process that accommodates your specific needs and location. We appreciate you explaining how the lack of flexibility has affected you.
For performance issues like the one you experienced, one helpful step is to check whether the unit is receiving power and whether the filter and coils are clean, since restricted airflow can sometimes cause cooling problems. You can also review your model’s support page here: https://www.lg.com/us/support/product/lg-LW8022IVSM.AT1AUSH. Please send an email to lgdigitalcare@lg.sprinklrsupport.com with your full name, address, phone number, serial number, and any details from the protection plan provider. We're here for you! ^Juvy
Best Buy, losing a customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved AC. Sizable, installed, made much noise , fan not proper, very noisy.. Best Buy not taking back, had recieved unit just 2 weeks ago…terrible service from Best Buy…
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on your LG Air Conditioner (LW8022IVSM) model. We're sorry to hear about the experience you've had with the unit. We aim to offer top notch products that meet our customer needs and satisfaction. In the meantime, you may visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Works well enough for now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like others have said seems to get a little damaged during shipping. I was fortunate and only had very minor dings and I picked up at store. Overall works well, keeps room within a degree of set temperature. Only sound you hear is wind from fan. Doesn’t seem like highest setting is that strong…more like medium. Is also a little finicky with install. If I didn’t have it at the perfect angle could hear fan slightly scrapping. The remote also randomly stopped working and then started working again a day later. I haven’t tried the wifi or app. Overall I wouldn’t buy again for the price.
No, I would not recommend this to a friendTook a chance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept shutting off not powerful enough flawed in the design
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. ~Tanisha
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 14 months. Fan motor went out. So it's close to 40$ a month for the life span of the ac.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Alexander. Thank you for reaching out to us. We're sorry to hear about the issue you've experienced with your LG air conditioner after 14 months of use. While we aim to provide reliable products, we understand your frustration.
To address the problem with the fan motor, you may consider the following steps:
Warranty: Check if your air conditioner is still under warranty. Many LG products come with a limited warranty, and if it's within the warranty period, LG may cover the cost of repairs or replacement.
If your air conditioner is no longer under warranty and you need assistance with the repair, please reach out to our customer support through a private message on Facebook or Twitter at @LGUSSupport or by calling the customer service line at (800) 243-0000. They can provide guidance on how to get the fan motor fixed or replaced.
We apologize for any inconvenience you've encountered, and we appreciate your feedback. Your satisfaction is important to us, and we hope to assist you in resolving the issue with your LG air conditioner. Thank you for bringing this to our attention. ^Jolly