Customer Ratings & Reviews

I have had this refrigerator for about a month and I love it. Very bright on the inside and easy to see all my items inside. I thought the holders on the door would be too small but it fits most condiments perfectly. Ice maker is great as is the craft ice.

Love it. The only problem is that the door in door doesn't close easily. We need to push the door to click and close. Otherwise it doesn't close. Check it at store and see if you are ok with it. I like the quality of the food after days in the refrigerator. Craft ice is also good for guests.

The fridge look and feel is marvelous. It is so good and especially the Craft is phenomenal. We love this fridge and color is so cool. Every one consider silver color, but after looking at this color everyone have changed their opinion. A good purchase.!!! Thank you Bestbuy for keeping the best products what your customers needs.

DO NOT BUY!! This refrigerator arrived in January and we were very excited. It looks great, and got great reviews. The craft ice takes some time to get going, but is great. The middle drawer is very useful and when the fridge worked we loved it. However, just over 60 days into owning the refrigerator it began making a loud noise, and the temp skyrocketed overnight forcing me to throw out everything. Turns out the compressor died. 60 DAYS into a $4K refrigerator!!! LG sent out a repairman, who diagnosed the issue, and ordered the part. The part is on backorder and we now have to wait 2 weeks for the repair. I asked LG to provide a new unit, and they agreed. I waited a few days for the call to make the arrangements on replacing the unit and finally decided to call back to get the status. When I called back they told me that the customer service representative was wrong, and didn't do the proper checks. They apologized and said their hands are tied that all they can do is repair the unit. I feel incredibly defeated with no refrigerator for 2+ weeks, and regretting my purchase. Would not recommend.

Excellent . I really liked it , it’s sleek and modern design with great features though it’s a little expensive .

I love this frog. It has more space than I thought and the craft ice is my favorite feature

Bought 4 refrigerators in last 30+ years and this LG is by far the best functionally. The door in the door is brilliant and makes access to those things you use multiple times throughout the day (coffee creamer) simple. We won’t know quality of mechanics for years but the design is perfect.

Love this refrigerator! The shelves seem are good quality and the ice maker is amazing! Love the ice ball maker as well. Had a Samsung before but I absolutely love this LG. Very spacious and you can make a lot of adjustments with the inside shelves.

Replaced old 25 yr fridge. Like all the new features especially temp display. Light is bright and well thought out design. Just check the pull outs in freezer to be sure they come out enough for you. Would buy again.like having the convertible drawer. Have been using as freezer and has worked great.

I love this fridge. It definitely gives you the space and the versatility for your food placement. Access to everything is pretty simple. My only gripe is that the ice dispenser can be a little bit of a crapshoot if you don't have the correct cup or container for it. Other than that, I love it.

Very satisfied so far (2 Months of use). Ice making issues past reviewers had appears to be related to over loading the freezer or placing items in the ice making bin. If left empty to catch the circular ice '~cubes' the ice maker functions as it is meant to. Great product so far.

Great refrigerator' For a counter depth unit it has plenty of room. The top drawer is climatic controlled so you can freeze, refrigerate, or store wine at the temp that you choose. The delivery and install went flawlessly and could not be happier with it,

Love this fridge! The door within the door is designed perfectly. It is roomy and the adjustable shelves are easy to use. It hold almost everything I use most often, and I rarely have to open the whole door. It is much roomier than I expected for a counter depth. Very pleased so far.

This is my second French door refrigerator. My main attraction to this one is the multiple settings for the middle drawer and two ice maker's. The middle drawer has 5 settings from frozen to regular fridge.

I haven't had any problems aince my purchase. Also enjoy my refrigerator

We are very happy with this refrigerator. It wasn't the one we intended to buy or our first color choice but with the shortage due to covid, this was the one that could be delivered asap. The bottom ice maker only makes ice balls, which is something we didn't think we would use but do like it. No complaints

This is our second purchase of this fridge. We bought the standard depth model about a year ago and then moved and had to leave it behind. We loved it so much we purchased the same model for our new home. Looks great and functions very well. So glad I went for the counter depth this time.

We like this refrigerator. The door-in-door gives us more rack space and it is easy to choose opening one door versus the pair. The top drawer gives us the choice of freezer or refrigerator so we can change it when we need to.

had it almost a year now with no issues. don’t like the way the water tastes though I’d rather use my own water filter. I do wish the shelves offered more flexibility in changing them around

I am so happy with this refrigerator - it has all the features I need to keep my growing family happy! Also - my almost three year old can now open the separate fridge door to his chocolate milk and no longer leaves the fridge wide open! Win.win!