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Customer Ratings & Reviews

$3,799.99
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Customer reviews

Rating 4.4 out of 5 stars with 539 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers praise the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Refrigerator with Craft Ice, especially highlighting the appealing craft ice and impressive door-in-door design. Many are satisfied with its overall performance, suitable size, and quiet operation. However, some customers express concerns about the shelf space and overall capacity not meeting their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 539 reviews
  • Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look…east access…wish it was deeper than it is but all new houses are using countertop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker freezes up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker in the door freezes up and blocks dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek style

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second LG we purchased we liked our previous one and decided to replace the appliances in our new home with a new LG refrig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use of space and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has so much more interior fridge space than my previous side by side. And the beverage door is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good from start to delivery. This refrigerator is a bit smaller than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t install yet We brought it for our new home that is not completed yet. Once it’s done we will take delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but ice gets stuck in the dispenser at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Ice Already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shipped in a timely manner and delivered great by Best Buy. However, one week in and it’s barely making ice. It has only made 3 of the large balls and two cups of the craft ice. We’ve turned it on and off and made sure the temp settings are right and still nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4 door refrigerator works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the special features this refrigerator has: Freezer drawer with separate temperature set, In door access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to dent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we got it it had a dent in the bottom door!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product just too small for the family changing it for bigger size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase, delivery, and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best fridge I’ve ever owned. Love the accessibility from the variety of compartments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had installation yet but looking forward to have it in remodeled kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Sleek and well made! Love the convenience of the doors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to get it. So glad it was in the store! Scheduled for Saturday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager was very helpful in our selection of the new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two deliverymen were very professional and polite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great design, poor quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, from the very beginning we’ve had issues with this model. Freezer stopped freezing a total of six times in 8 months, water leaking from the ice machine, compressor had a hole afyer a “repair” etc. Several LG technician “repairs” later they are finally agreeing to give us a credit in the amount we paid to put towards any refrigerator in stock at Best Buy. Dealing with LG hasn’t been so great but STEVE with Geek Squad has really gone above and beyond and for that reason alone, I will still make all my big purchases at best buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Craft Ice Cubes are Not impressive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The craft ice cubes melt quickly and take a long time to make.

    I would recommend this to a friend