Customer Ratings & Reviews

Absolutely LOVE this refrigerator! The installer didn't think it would fit, but once I explained the zero-clearance feature and he double checked the specs, he realized that it would! I have a full wall on one side of my refrigerator and this model gave me the french door option along with a bigger fridge for my space. It has so much space, the craft ice in the bottom freezer is so cool! I use it for my big mouth water bottles and they work perfectly in them. Highly recomment this refrigerator!

I needed a refrigerator that can open flat to the wall next to it, so this is the one that fit the bill. It looks great and works beautifully at the one month mark. Some reviewers hate hearing the ice cube maker, but it can be turned off. The cubes are actually balls. I like the design with a few item exceptions- the left side door is taken up by the icemaker in the door, so it leaves a couple 1" shelves for storage (fits my sticks of butter standing.) I'm still working out where I can stand a bottle of wine on the shelves if I need to ...

Great refrigerator with unique features. Zero clearance is really nice for those who need it. With such feature you sacrifice open door space which makes maneuvering large items with one door open difficult, You will need to open both doors to get many things in and out. Minor gripe on the door handles feel a bit cheap. Other than that the the unit is very sleek, fits many items and the gourmet ice is a plus! Connecting to wifi and using the app enables some features that are not accessible without it. You can change the tones and sounds, enable night view which dims the lights within a schedule time.

I’m very happy with my LG washer and dryer set from Best Buy. Installation was smooth, and both units work exactly as expected. The washer cleans thoroughly while being gentle on clothes, and the dryer dries evenly without overheating. They run very quietly, which is a big plus, and the controls are easy to understand. I also appreciate the modern design—it looks sleek and high quality in the laundry area. The cycles are efficient and don’t waste time or energy. Overall, this LG washer and dryer combo feels well-built, reliable, and worth the investment. I would definitely recommend LG appliances and purchasing through Best Buy.

Absolutely love this refrigerator. Having different ice options from cubed to crushed and even craft ice is amazing. This refrigerator technically smaller than the full-size we used to have but the configuration of the way it’s laid out, it feels so much larger. So far, we couldn’t be happier.

Works great. Produces regular cubed ice cubes and offers option to produced crushed ice from the front dispenser. Additionally, there is a craft ice option to produce 2 inch sized ice 'balls'. that are suitable for cocktails. Plenty of space in the freezer and refrigerator. The refrigerator doors are independent which is nice. Many French doors refrigerators open both doors when one is opened. The doors on this model are independent. There is also a nice feature of sounding an alarm if the door are not shut. Professionally installed with no issues. The installers were very accommodating and answered any questions. Sales rep at Best Buy was informative and provided comparisons between all manufacturer's products.

Excellent Refrigerator. Liked the craft ice feature. Well designed , though it is counter depth but have ample space inside.

Love the spacious insides. Easy to adjust shelves. Large drawers for produce. Perfect counter depth.

The main features of this refrigerator are very nice. It's quiet, it keeps things frozen and cold and doesn't get those backward. Lighting inside is excellent. Doors don't open wide, but this is one of those "you can insert it completely" fridges, and it hasn't caused problems. Overall very good. I take away one star because the people who wrap this thing in 10,000 pieces of transparent need to reconsider this. It took an hour to unwrap it, and i still missed a piece of transparent plastic over the button that changes from water to ice to crushed ice. Even once we got that off, the button is kind of poorly designed. There are three icons, but the button is only on the one in the middle, so you press the button and it advances in series. Not huge, but a little strange. Overall, very happy, but a couple things could make it better.

[Employee of bestbuy] Was able to order the Zero clearance refrigerator and I have only the 1 complaint . The waterfilter trap door its a little uncomfortable to pull downwards to open. Not as easy to open as prior LG refrigerators. But great space and having craft ice is pretty neat. Overall its has all the specs to fit in a tight kitchen setup.

Excellent refrigerator. Bottom freezer is nicer and feels larger than most competitors. The ice maker is a cool features and works well. The zero clearance doors are perfect if you have a tight or restrictive space. However, even if you do not, it honestly feels like this fridge just takes up less space. Great for apartments or condos. No buyers regret.

Nice fridge. Fits the small space we had very well. It's go a seamless look, doesn't stick out. Was maybe the only option that even would fit our space properly. The only downside is because there's the ice dispenser (though still worth it), you lose storage on that door completely. There's a small ledge but its so narrow that it doesn't hold much. Recommend trying to see it in person before buying so you know what I mean there. But still, probably worth it so you don't have to bend down and get ice out of the drawer.

Seems quite roomy for a counter-depth design. Water dispenser is a strong beast! Doesn't show fingerprints much. Zero-clearance makes me worry less about it hitting the wall of the inset area where it's placed.

Nice looking fridge that does not stick out too far past the kitchen counter top. My kitchen is small so needed a fridge that didn't look too big for the kitchen, I like the interior departments design. Freezer on the bottom is great. Bought a few months ago. So far so good.

The refrigerator was a good deal and works well. The issue after we unpacked the refrigerator was a few scratches on the door. I called to report this and the Customer Service people was telling me that the refrigerator had not been delivered yet. Im looking right at it so dont tell me it hasnt been delivered yet. We are in the 21st century, most delivery companies can update the deliveries as they go but Best Buy chooses not to. So i go to the store to report this and the salesman was really nice. He apoligized and was trying to make it right. Unfortunately he said his hands are tied and cant do anything until Sunday. Sunday comes and he calls me back saying that he can make it right. Oh wait a minute, you received a gift card with this purchase. We will need that back as well but you will get a new one. I used about a hundred dollars on the card. Oh thats an issue. You will have to return that item, coffee maker, so that the gift card is whole and then repurchase that item after you get the new card. So can i just bring in the box to do the exchanging. No we need the whole product. Are you serious. So, i have to take the used coffee maker back just to replace a refrigerator that has scratches on them. So ridiculous. Unfortunately, this will probably be my last appliance purchase here.

This LG refrigerator has been a great addition to my kitchen. The counter-depth design gives it a sleek, built-in look, while still offering an impressive amount of storage space. The layout is well thought out—everything is easy to see and reach, and the wide shelves and deep bins make organizing simple. I also love the PrintProof stainless steel finish; it looks modern and resists smudges, so it always feels clean. The smart features are convenient for checking status or adjusting settings right from my phone. Overall, it’s a perfect blend of style, capacity, and functionality. Highly recommend if you want a premium fridge that looks great and works even better.

Love the craft ice and the ice/water through the door. Interior lighting is great. Left door space is only good for tiny bottles (e.g. Tabasco). Right door bins are just barely tall enough for milk, OJ, etc. Very little flexibility on shelf placement. Plenty of bin space. Truly counter-depth. Appearance is great.

Very nice to have in a kitchen and runs very quietly. Highly recommend to others and enjoy the nice features to control. Enjoying making a cocktail ice and impress my guests.

Great refrigerator..works great and fit the space. The shelves work great and are adjustable for tall and small items.

The fridge fit nicely. I did not see any apparent issues with it. The delivery team did and good job and they were in and out. It is not flush with the cabinets but does look better than conventional fridges. Will update if anything goes wrong with it.