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Customer Ratings & Reviews

$2,299.99
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The comparable value is $3,899.99

Customer reviews

Rating 4.7 out of 5 stars with 138 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Counter-Depth MAX refrigerator, particularly its sleek design and ample size that meets their needs. The refrigerator's excellent ice quality and overall performance receive high praise, along with its impressive capacity. Customers also appreciate the quiet operation and amazing features of this refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 138 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! We are using this in our ADU and it works really well, looks nice and has the functions we wanted (ice maker, water dispenser, freezer underneath).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it’s kinda small for a family of 7 I kept it because it fits perfectly in our new home in built kitchen. But amazing fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Plenty of room. Like the multiple ice options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific experience at Best Buy and with the delivery service. This was a replacement for one that did not fit. All positive things to say about choosing this refrigerator--the salesperson was knowledgable and the delivery people were professional and helpful. The refrigerator fits and we like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and water dispenser is handy. I have no issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is everything we expected. Very spacious and great clearance.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the kitchen. My wife loves the double doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matches my other appliances.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge we love the fancy ice maker. The handles are a nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, has lots of space, easy to accommodate items inside. The freezer is big too. We need a zero clearance hinge fridge and this was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality that LG innovates is a class in its on. Very pleased! The delivery was first class as well. The guys were very professional and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Temp Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only a temporary refrigerator until the one we ordered is available (a bit larger and has a few additional features). This one is fine but we like the other option better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough, Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge, but dont love it. The zero clearance door hinges really make the opening narrow, and the in door ice dispenser needs work...its loud and the depressing button doesn't properly align with the cup. Same with the ice dispenser which kinda shots ice everywhere. without those two things I feel good about it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Andy. Thank you for sharing your experience with the LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry regarding the zero clearance hinges and the ice dispenser alignment. It is great to hear that you like the refrigerator overall. To assist with the ice dispenser, we recommend ensuring your cup is held close to the top of the dispenser chute to minimize splashing and ensure proper alignment with the actuator. We would like to look into this further with you to ensure your unit is performing as expected.
      https://www.bestbuy.com/product/lg-counter-depth-max-23-7-cu-ft-french-door-smart-refrigerator-with-zero-clearance-stainless-steel/JJ8VPZH5F2
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another family member has this same one looks beautiful and the quality of lg is rated at the top. The way the slim doors open is amazing taking up less space . Fit and finish is made better then most of all the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this should be just as good as the standard depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not received this unit yet. It was back ordered for about 2 months, and is to be delivered on 09/12/25.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The top has tons of space. The freezer on the bottom is not as roomy but things fit in there nicely. I love the round ice cubes also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price in town

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy treat us so well with customer service and went beyond helping us picking out a fridge and gave us more discounts than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John Valencia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fantastic cool and beautiful very happy this item us very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the refrigerator it keeps all of my food cold and the frozen stuff frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Love the fact that the dispenser is outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Communication and a on time delivery. Solid purchase

    I would recommend this to a friend