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Customer Ratings & Reviews

$2,399.99
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The comparable value is $3,799.99

Customer reviews

Rating 4.5 out of 5 stars with 103 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great value for the capacity and the overall pleasing design that looks great in the kitchen. Many customers appreciate the design, especially the deli drawer, and the convenience of the variable drawer. The refrigerator is also praised for its quiet operation and the inclusion of two ice makers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 103 reviews
  • Rated 4 out of 5 stars

    High quality fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space, I wish the ice/water buttons didn't require such strong force to push

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 4 door refrigerator with flex drawer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received it yet so I may edit this review later. This LG refrigerator has great LED lighting and I wanted a flex drawer that can be used for freezing or chilling and this model has that. It checked off most of the things I wanted. My only complaint is that the drawers feel kind of cheaply made in comparison with certain other brands out there. I am hoping it will be a great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spacious fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, lots of flexibility and the counter depth unit has plenty of space. Sleet look as well! Dual icemaker is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and looks amazing in our kitchen. Lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the capacity and quality. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fits perfectly in the counter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the third drawer replaced another brand and this is far superior to the other brands out there. Maple storage and style is sleek

    I would recommend this to a friend
  • Cons mentioned:
    Water filter cover

    Rated 3 out of 5 stars

    It keeps food cold, water dispenser is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good fridge that keeps things cold, but the water dispenser does not fit most cups or glasses, and does not have an auto dispense feature that other fridges have. The freezer capacity could be larger

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! Thank you for sharing your experience with the LG - Counter-Depth MAX 24.5 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the water dispenser design, the auto-dispense feature, and the freezer capacity. Your feedback is important as we strive to improve our product features for our customers.
      https://www.bestbuy.com/product/lg-counter-depth-max-24-5-cu-ft-4-door-french-door-smart-refrigerator-with-full-convert-drawer-stainless-steel/JJ8VPZQWLR
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Tons of space and the ice cubes are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one negative thing to report. Frig has ample storage space and the ice makers and water dispensers are nicely designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator .the full covert drawer can hold the weight that the deli drawer in the Samsung couldn’t. The is maker in the door doesn’t take up shelf space .ithas more room even though it’s 4 cubic ft smaller .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this LG refrigerator and service from Best Buy. Order process and delivery went very smoothly. Communication and updates on order delivery were excellent. Delivery and install men were very efficient and friendly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! So far it's working well. The water is purified and very cold when you drink it. I would definitely recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge under 2500

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this fridge, not found any better at this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space fast ice maker doesn’t have spot for butter dish storage

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Joecol

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit perfect in this spot and I like the ice maker the water taste great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Plenty of space no annoying ice bucket taking up room in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Fridge roomy with multiple options to customize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More space with only 2 extra inches.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and reliable. Went from a Kitchenaid counter dept to this Max depth. Huge difference in total space with minimal difference. The doors do protrude out 2 extra inches.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Fabulous 4 door, functional and great looking

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Capacity is perfect. Convertible drawer is great for lunch items with maximum flexibility

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Two door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our refrigerator. Spacious and really like the second drawer that can be changed between a freezer section to regular refrigerator.

    I would recommend this to a friend