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Customer Ratings & Reviews

$1,849.99
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Customer reviews

Rating 4.7 out of 5 stars with 1062 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,062 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a little over a month. It has all the space I need and runs quietly. Temperatures are digital and easy to set for both refrigerated and freezer compartments. I am quite pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LG, reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new fridge, inside water works great. Looks very stylish and fits our counter space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. I was initially a bit concerned due to the lack of an external water and ice dispenser, but it has not proven to be an issue. The layout of the refrigerator has allowed us to have a much more organized fridge, even with children moving things around. The freezer is spacious and once again easy to keep organized.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for the price. Great capacity and simple functionality. Love the internal ice maker and water dispenser. The only downside is the material for drawers and accessories is a little flimsy. Let’s see how stand the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best counter depth fridge for lots of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge!! We bought a counter depth side by side that went downhill fast and didnt have much space. The items that got pushed back would freeze and it drove me batty! This is the largest capacity counter depth I've ever seen for a great price. No items freezing, no issues fitting everything. The water is inside so lots of door space for milk, juice, Condiments. Very very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    So Happy with my Best Buy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY LG 26.5 French Door Counter Depth refrigerator was installed two weeks ago and I love it. I have a quiet refrigerator that is much roomier and is more efficient than my last GE Cafe. My vegetables don't freeze and that in itself saves me quite a bit of money on food. I am so happy that I made this purchase . My refrigerator repairman recommended this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fridge for my getaway condo. This is perfect for deciding not to go super high end with a Sub Zero. I love the size, I can fit a very large whole pizza box in the freezer. That is a plus. The filtered water dispenser inside the unit is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great reifrdgerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this refrigerator. I like the water dispenser inside the fridge and the counter depth is perfect. No more losing things in the back of the refrigerator. The interior design works very well with lots of room for taller things in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    perfect replacement fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed to provide a lot of space for a counter depth fridge. We needed a fridge with these dimensions, french door, and no added features like water in the door.... Checked all the boxes. And, the Best Buy sales agent very helpful with this purchase. We have not used the smart features and it is new, so, hope it will be reliable and maybe we will enjoy some of these unexplored features.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A++++ fridge !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this refrigerator has performed nicely, is sleek, and is HUGE inside- accommodating so much food! Much better than the Samsung. Quality product with quality delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Superior Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant buying a counter depth fridge at first thinking I would be forfeiting interior space. Absolutely NOT the case! I’m very pleased with the sleek design, ice maker in the freezer (where it belongs!) and water dispenser in the refrigerator as opposed to the exterior door. My experience from consultation to delivery was seamless and stress free. I highly recommend this LG refrigerator. I’ll be a Best Buy customer for life!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge at good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was larger inside than expected. A nice bonus. Excellent condition except for the small scratch on the outside bottom left corner of the freezer section (which was clearly identified on the description of the condition since I bought this at the outlet). Great price for only a small defect that didn't affect how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clean lines and counter depth too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator. Clean lines and plenty of room. It’s actually smaller than my old one but looks bigger inside. My only wish would be that there was one more height adjustment option on the door shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sleek, easy to keep clean with water spout inside.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to keep clean, love the water inside the fridge. It works great. The ice is fast but can hear the motor when pouring out the ice. It looks sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and simple features but higher end look.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace previous LG that lasted 12 years and had all the high end features.. I looked at a whole price range of LG fridges as well as other brands. My initial thoughts when examining display model was that it was a much simpler model but the doors and shelves were made of lighter material than my old fridge. I thought the reason was this was a lower end model but when I looked at more expensive models I did not find too much of a build quality difference so I think its do to newer "green" standards. Also, I learned my lesson after 25 years of experience with outside ice machines built in door with water dispenser. All the moving parts equal more expensive repairs long run and less room for storage. Ice tray on the inside is much bigger and less moving parts. Like this model very much so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be a great new fridge. It has more 37 degree fridge space and 0 degree freezer space than our old side-by-side unit. The stainless steel surface is finger print free. This French door style really makes good use of function and space. We did not want the mechanical complexity of an in-door water/ice dispenser and this model works great! We give it a high recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice and rommie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a fridge with the freezer at the bottom, definitely a game changer for more storage. Love the stainless steel finish and how easy it was to get it running.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love new LG counter-depth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is slightly larger footprint than last counter-depth - don't mind because of the extra interior space in refrigerator and freezer. So far great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was hugh. So far, we stored a lot of stuff and still cold enough.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice with tons of space. We upgraded from a side by side and the difference in capacity while taking up the same floor space is amazing. I like the ice in the freezer and not the door as I’ve never seen a door ice dispenser that doesn’t throw some ice on the floor. Might be nice if they included an ice scoop with it but I already had one so no big deal.

    I would recommend this to a friend