Customer Ratings & Reviews

The refrigerator is amazing. They come out to 1st measure the space free of charge to make sure it will fit and the deliever per your day of choice. The fridge is very roomy, ice maker and water dispenser inside of the fridge!!!! We would definitely recommend. Thank you Best Buy!!!

Relatively new.....but very pleased thus far. Particularly like the space and clean design

This fridge was a great choice after researching for months. The fridge has features I wanted, specifically french doors. It provides a lot of space and is quiet. I like that an alarm goes off if the doors are still open after five minutes. The fridge also connects to the LG Thin app which sends notifications when the doors are not fully closed, this is great if I am not home. I was able to call home to tell my son to close the door (he didn't realize the door wasn't fully closed). The app also shows the status of the water filter and if the temperature inside has changed.

Our new LG fridge works great when paired with the app. I get notifications sent right away to my phone like when my husband leaves the fridge door open. Being able to track the filters of the fridge gives me peace of mind, knowing that it is working the way that it should. It has spacious strong shelves, and can handle lots of weight as well as the doors. I specifically picked this fridge for the water dispensing design that it has inside, it features a sleek almost hidden kind of design for dispensing water. Our family loves all of the options this LG fridge has to offer.

The delivery guys were prompt, efficient and helpful. This unit is very spacious and quieter than I expected--even the occasional sound of the ice maker. It was running colder than I wanted with the factory settings but that was easily adjusted downward. Let's hope it is as reliable as reported!

This fridge is great. As a counter size fridge is very compact but still feels big. The four shelves on each door are sturdy and roomy. The almost hidden water filter is amazing! Moving from a side by side fridge to a French door fridge is great as we can easily see everything that's in the fridge at once. Overall, a great fridge for the price.

Love this fridge! So roomy (especially compared to the side-by-side version that was in our house when we moved in). I didn't think I'd use the interior water feature, but I do all the time. Excellent installation experience, too.

Received this fridge and we absolutely loved it. Fast and easy delivery! So spacious and easy to set up! We needed a new fridge and have loved being able to bring this one into our home and the brightness and freshness of our food! Better yet we downloaded the app to adjust the temp!

Extremely happy with this counter depth refrigerator so far. So much larger and convenient than my previous counter depth refrigerators. Ability to store gallon size containers in the doors & so much additional space in the vegetable drawers is wonderful. Temperature control good in both refrigerator & freezer sections.

This is s hybrid in some ways. It has internal water on the left wall. I had a Samy w external water which is most convenient however it liked to throw ice cubs on the floor. The LGs with TTD ice and water would be more convenient but those doors are heavier and the ice maker takes up space. Here you do not lose space and there are enormous door bins on both sides. Thats where the extra space is. However I suspect that there will be some water that leaks past a glass just like it did on the outside water. Its a hybrid because they call it a counter depth but with a couple inches free in the back its 31 and5/8 deep to the door and another 2+ inches for the handles so its 33 5/8 deep about half way between a full and true counter depth. Its not a true counter depth. But its not a full either. The shelves only have 3 positions to be placed- the inside has limited configuration. A wine bottle on the door wil fall over so if you want a shelf for stuff that size you basically need to take a half a shelf out. SO water in or outside? Counter or full depth or in between. And take a look at the shelf options

This is a great fridge inside and out. I love how clean and bright it is on the inside and how simple and nice it looks like on the outside. The Water spout on the inside works great and is convenient if you want a cleaner look on the outside of the fridge. You can fit more than enough items in the freezer and fridge, as it is very spacious. Very happy with the fridge so far.

Absolutely love this fridge. It has a ton of space and it's all USABLE space. The water dispenser inside the fridge leaves open space for storage in the doors which is huge. We are able to fit a ton of stuff in the doors and it's almost like having a second fridge. Absolutely love this fridge. Freezer is basic but, we have a standing freezer in the garage so I don't really have much of an opinion on this space.

We love our new refrigerator, The shelves help us to keep organized and cut back on waste. It is quiet and good looking. The space inside is great for keeping us well stocked and making fewer trips to the store.

The ice bin seems like the ice bin on an old refrigerator - takes up too much space, but doesn’t utilize the space it does occupy efficiently. Came without an ice bin or scoop - until I asked for one. Best Buy provided a bin; I can’t help but wonder if it isn’t the correct one for this refrigerator. The top freezer drawer needs some kind of divider. Everything just spreads out all over the place, including trying to creep under the ice bin. And I would like a third drawer. The very bottom of the freezer is one of those huge abyss-like holes; it holds a lot, but you can’t find anything without practically emptying it out. The refrigerator shelves are nice. I haven’t spilled any liquids, but they do have a small lip and should catch a small spill. But I don’t like that the shelf heights aren’t adjustable more. There are 3 shelves, and only 4 possible levels. The bottom shelf level is fixed. The top and middle shelves have 3 level choices. If I raise the middle shelf so I can put taller items on the lower shelf, it barely leaves any room between it and the top shelf. Same situation if I lower the top shelf to use for tall items, instead. The doors hold A LOT. I read that storing things like milk in the refrigerator door is not ideal, but this frig definitely intends for large containers to be stored in the door. The water inside the fridge tastes really weird. I feel sure this is due to the filter; at least I hope it is not something coming through the waterline itself. I have a Kitchenaid and a Jenn-air (both Whirlpool products) that have much cleaner-tasting water. Sorry, but I’m afraid to compare the actual filtration abilities of this refrigerator’s cartridge to my other ones. It’s easy enough to keep clean. With 2 little ones who don’t access the refrigerator by themselves yet, I have not had trouble keeping it fingerprint-free. I wipe the inside out every week and have not had trouble with anything sticking that can’t be easily washed off. Overall, it keeps things cold and serves its purpose. For the price, it is at least or slightly better than average. Personally, I’d spend a little more and go with a different fridge. But, for the price, it is a decent choice.

We just purchased and had delivered and installed a Refrig/Oven/Microwave. We are very pleased with the process from the showroom to the install. Christian helped us in store and it was very smooth and everything was explained. He was awesome. Cesar did the delivery/install and it was perfect. He is a very nice man and also very through. Customer Service is very improtant to us and Best Buy gets an A+. We now have a new go-to store for electronics and appliances.

Have had the fridge for a few weeks now and it is working great. I love the cabinet depth and having water inside. Great product all around.

Super quiet, spacious and it looks really good in our kitchen.

It is well laid out so it feels more spacious than our last fridge, despite being the same size. That's great. I have to knock one star off for not performing a basic function: it will not tell me the temperature inside the fridge. I don't understand why. My old fridge did, which was useful many times over the years. This one does not. I even downloaded the app, hoping the actual temperature would be in there. It is not, it tells me it is "well maintained" and tells me the target temperature. It is now a running joke, and definitely a reason to avoid LG in the future. Sadly, we are stuck with it.

We've now had our new refridgerator for about 3 weeks. It has worked as advertised. It is nice looking and keeps everthing cold in the fridge and frozen in the freezer.

Very quiet, we like the feel and ease of opening doors. Holds more than the one replace. The Icemaker makes larger cubes than the unit it replaced. Keeps produce nice and fresh.