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Customer Ratings & Reviews

$1,849.99
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Customer reviews

Rating 4.7 out of 5 stars with 1062 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,062 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loves the size but be warned it is barely counter depth and sticks out a little more than our old fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fridge review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the refrigerator about a month. So far, it is working very well. The temperature control is very consistent. We also went from a large size model to the cabinet depth model which looks much better on our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of great. Nice counter depth so items don't get lost behind other things. I wish the deli draw was split so you only needed to open 1 door to get something out. I like the water dispenser inside. It is fills pretty quick. Price is high but we got at the outlet with dents so it was a little less. Delivery was great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great upgrade for counter-depth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had original refrigerator for 16 years, but our family was growing so we needed to upgrade sizes. This LG was perfect size as a counter depth and with almost 27 cu ft of space it was a large upgrade from our original. We are very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Quite and rich looking. The guys that installed it were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge inside, sleek and smart.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator to replace my Samsung which began having problems in just 2 years. So far loving it. It has so much space, love the fingerprint resistant finish. It is counter depth model so fits in my small space yet is way bigger inside. The freezer is huge and much more convenient to the side by side. Makes lots of ice and is linked to my phone. Really love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good! Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like just about everything about it. The water dispenser and the ice maker works great. Has a lot of room and the refrigerator is well lit. On top of that it’s pleasant to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Simple, Elegant, Pleasant, Capacious!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a Samsung fridge whose icemaker had died (I know, shock right?) and this is a very simple, elegant, functional and spacious replacement -- with working ice and my preferred in-fridge water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig with the largest door storage door pockets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest features of this beautiful refrigerator is the door storage pockets are 8 inches deep. That allows you to store so many of your refrigerated items close to you were you can see & find them. It totally transformed my ability to find things quickly in our refrigerator. I also love having cold water inside the door vs outside the frig as it saves space. This frig is better lighted than my previous one and the drawer special designed for cheeses in fantastic. I would buy this frig again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much space!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room in the fridge than my previous larger model. Love the deep door shelves. Love not having the ice maker take up all the space. I would recommend this model

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been only a week since we go this beautiful fridge. So far is great. Lots of room for being counter depth. I would totally recommend the use of Best Buy consultants, Adam was great, very helpful. Back to the fridge looks really fancy. For right row is great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Diego. We're glad to hear that you are having a good and wonderful experience with you LG refrigerator. Remember that if you ever need help or assistance, we're only a click away! Here from LG. ~Anthony LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent replacment for Counter Depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Larger Ice tray, one hand water inside the door. Space, space and more space inside!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Unreliable Water Dispenser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the counter depth. Fits perfectly in our newly designed kitchen. The interior is much larger than expected. The only issue is the water dispenser. When delivered and installed on July 10th, the water was always cold. Now it is hit and miss. There are two adults in our home. We have had glass after glass (32 oz Yeti cups) of cold water, filled up the doggy bowl a couple of times during the day, and several hours later reach for another cup only to have the water come out room temperature. Water dispenser has been sitting idle for hours. Doesn't make any sense.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Gloria, thanks for taking the time to post your review for your counter depth refrigerator. We enjoy hearing from customers who say they love their appliances. Regarding the water dispensing issue, please contact our social media team! We'd love the opportunity to look into and resolve this issue. Please send us a DM on Twitter or a PM on Facebook for our support. Our handle is @LGUSSupport. We look forward to hearing from you! ^Chris LG

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge in the market Best Buy helped me pick it out load it up in my truck and get it home highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inside ice and filtered water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have ice maker and water inside the fridge. Easy water filter change too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of shallow counter depth with deep door shelves. Looks great and unbelievably quite. Only dislike involves the top freezer drawer does not pull all the way forward and bottom drawer has a slant that reduces storage space. Very happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my kitchen and much more storage in the same amount of space my old refrigerator took up. Extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Configuration inside, spacious. Nice layout with the drawers. Only challenge shelves have limitations where they may be placed. Overall really nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design and the built in water dispenser. Had it for a couple months now and its the best fridge I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Bright and new fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the spacious freezer section. Ice making good. I wish the shelves were more adjustable and I have a hard time grabbing the drawers in the right place to open, as everything is clear. Internal water is fine...just wish it was a little colder.

    I would recommend this to a friend