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Customer Ratings & Reviews

$1,849.99
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Customer reviews

Rating 4.7 out of 5 stars with 1062 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,062 reviews
  • Rated 5 out of 5 stars

    Love This !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG refrigerator has been wonderful! It has more room and a better design which makes it so much easier to deal with gallons of milk and all other large containers. The bottom freezer contains my ice bin which I like in lieu of the icemaker in the upper section. Fingerprint resistant is a fantastic invention!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Clean Outside, More Room Inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this refrigerator is counter depth, it feels big inside. I wanted something “clean” on the outside, no ice/water dispensers. And because of eliminating these items there is much more room inside. It does, however happy a water dispenser on the inside for those who feel they need one. Win, Win!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable well priced fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge 2 years already and its a great basic fridge with no issues. My only problem with it is that the exterior dings way too easily. We have two small kids and they put a few small dings in the freezer drawer right away. I also dont like the full drawer at the bottom of the fridge (we use it for cheese and deli meat because its flat). All the other drawers are split down the middle except for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect! Incredible interior capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 day in and we are loving our new counter depth LG refrigerator. Incredible interior capacity while fitting in the same exterior profile that our GE counter depth fit in with a lot less capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG-Counter-Depth MAX 26.5 Cu Ft. French Door Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really Good product, with good feature and very quite in operation, no compliants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Design is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge/freezer design. The freezer & ice maker on the bottom is very practical. The double French door to the fridge gives open sight of whatever you need. The internal water dispenser is more practical than having it external and possible going out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, large door storage, like the water filter feature

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at how much more space we have with only a few inches more of frig depth. I was worried it would stick out too much from the cabinet - but it's perfect. Very good app that allows some controls from your phone - and a "ding" reminder if someone has left the door open too long. We've only had it less than a month but so far so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Verdict is still out...noisy and loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure if we will be keeping this. We returned the 1st one, same make and model as it was making a squealing sound when the ice maker was filling and was not quiet at all. The 2nd refrigerator, does not squeal, but it runs almost ALL THE TIME and is quite noisy. Our 15 year old Frigidaire was much quieter! On a positive note, it does keep the temperature. If you don't mind alot of noise, this is the fridge for you!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JoeD. Thank you for sharing your experience with us. We understand your inquiry regarding the noise levels of your LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser. To ensure the unit is operating optimally, we recommend checking that the refrigerator is properly leveled and that there is adequate clearance on all sides for ventilation, as this can often reduce operational sounds.
      https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We love our new fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. The ice maker is a little loud when it empties and refills but ice is so much easier to access than our old fridge and the rest of operation is very quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Lots of space, well organized, and very brightly lit. Love the internal water dispenser that doesn't take space away from the rest of the fridge or freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing we did. LG does make great products. The refrigerator is just so much better than the other brand we bought. And it only lasted 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Employee Lunchroom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator lots of room and looks great in our employee lunch room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect refrigerator for my kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much room inside!! And it fits perfectly in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Overall Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Excellent delivery, installation, and removal of old fridge. The crew was very friendly and professional. This is why I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this a little over a year and absolutely love it. Lighting inside is excellent, water dispenser inside is great, freezer on bottom works great. The large capacity with everything visible with the doors open helps reduce wasted food hiding in the back. I can't think of anything I don't like. Oh it does freeze things at the top back even at 37 degrees. Other than that, it's kind of perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new refrigerator its very quiet and very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so much room and much quieter than previous refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG - better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this refrigerator so far - have had it approx 60 days and it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for my home, it has good freezing and food preservation capacity, I recommend it.

    I would recommend this to a friend