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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1062 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,062 reviews
  • Rated 5 out of 5 stars

    We expect a lot, and got what we expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator with the features we wanted. Best Buy was $200 cheaper than other retailers. Delivery was on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no complaints. It's beautiful and fits perfectly in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good refrigerator I liked it a lot slow at dispensing ice unless put on super mode

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lotd of issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space, ice cubes are iffy, freezer temps are erratic as well as upper section

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Durrie.

      We're glad to hear that you're enjoying the spaciousness of your LG refrigerator. However, we're sorry to learn about the issues you've encountered with the ice maker and temperature control.

      Your feedback is important, and we want to assist you further. To address these concerns effectively, please send us a private message via Facebook or X (Twitter) @LGUSSupport. Our team is committed to finding a solution to ensure your appliance operates to your satisfaction.

      Thank you for bringing this to our attention, and we appreciate your patience as we work towards resolving this for you.

      —Kai LG

  • Rated 5 out of 5 stars

    Like this ref.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I found was the door on the sides is larger than my last ref. so it is harder to keep it flush with the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought LG fridge and had delivered on time. They even matched their lower price of $200 less a few days later. Would truly recommend Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient refrigerator! I would recommend buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Very spacious. I was unaware of the internal water system until after a few days of it being installed. That was a nice surprised for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great LG product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat limited space for 20 ounce style bottles, but otherwise a great all-around refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't ask me to create your ads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't write ad copy. An agency will do you better than I will. You should pay them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean look with the water and ice on the interior. massive storage space. just what we needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iced up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took more than the suggested 48 hours for the icemaker to work more like 4 days. More specific information about the start up of the ice maker would have relieved uncertainty about whether it was broken or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig. Teview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door shelves could be smaller to increase the size of the frig shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good. But door close not soft close. Very hard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    French door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek lines, clear drawers and deep door shelves. The ice maker is slow and noisy, and the bottom drawer feels insubstantial. Overall, a nice refrigerator and of course, Best Buy has the best service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge!! It has so much more extra space with the water socket inside and the ice maker below and out of sight!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very pleased with this item ! Bought it couple weeks ago as our old one was dying , fits perfectly in our kitchen and is way bigger then the last one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a decent price at Best Buy. With the Total Tech plan no charge for delivery and install. Great sales person Marak at Roseville MN store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french doors. Now can see everything in fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter deep but storage is good. Doors have extra wide storage but don’t seem to keep items as cold as the rest of fridge but no problems with that.

    I would recommend this to a friend