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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1062 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,062 reviews
  • Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with the flap inside the door when trying to close the door is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like size of door shelves and that inside of all drawers easily visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always wanted this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for more. Fits in perfectly and looks awesome. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg French Door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good unit, wish the water was cold other wise it was a good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Gave four stars because to get water you have to open the door each time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and love the inside water dispenser feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like very plain refrigerator. Easy to clean enough compartments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys deliver early. Great customer service. Quick and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer drawer slides break from normal use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over 1 year old and the freezer slides that hold the door on are broken and need replacement. They won't slide shut all the way preventing the freezer from sealing shut. Hard to open too. It appears to be a common issue with LG.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Good quality. Color is great! Installation was easy great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received it three weeks ago but so far, so good. Amazing they can put almost 27 cubic feet of volume in a counter depth refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 26.5 French door counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator exceeding expectations so Far. Easy to access lots of space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret this purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of buying LG products through Best Buy that come with additional products included. My purchase came with the LG - 5.79 Cu. Ft. Top-Freezer Refrigerator with Semi Auto Defrost included, but it has been a year and the delivery date is postponed every month. Best Buy support says there is nothing they can do because the vendor is LG, so it's not their responsibility.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rick. Thank you for taking the time to share your experience with the LG Refrigerator (LRFLC2706S) model. We're sorry to hear about the challenges you've faced with the delayed delivery of the additional product included in your purchase. We strive to provide excellent customer service and ensure a smooth and seamless experience. Rest assured, we take this matter seriously, and we will work diligently to address this issue with the delivery of the additional item. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 2 out of 5 stars

    Nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy from best buy- nothing but a headache and hassle- they do not install and deliver but use a 3party company. This company wants a 123 install anything thats not they say we can’t do. Also the people that come to your house to measure do not know how to measure properly, i am still waiting for a call from local management and not India who seems to not care not offer any $$ back for all my inconveniences—- truly a nightmare— buy from LG-

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Sturdy. Thank you for sharing your experience on your LG Refrigerator (LRFLC2706S) model. We're sorry to hear about the challenges you've faced with your purchase and installation process of your product. We strive to provide excellent service and ensure that our customers have a seamless and hassle-free experience. Your feedback is valuable to us, and we'd like to address your concerns promptly. Please reach out to us on social media @LGUSSupport so we can work to make this right for you and improve your experience. ^Juvy LG

  • Rated 4 out of 5 stars

    Review of LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator Takes a long time to cool down. Freezer works great

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      First and foremost, We would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. ~Tanisha LG

  • Rated 5 out of 5 stars

    Be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Freezer at bottom. Love that feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Piece of Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator in June 2024 and it's already falling apart. The door handle keeps coming loose, and now the seal has broken off. Also, I didn't realize it didn't have a crisper drawer, I guess I thought all refrigerators come with them, but not this one. Worst refrigerator I've ever had.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, CathyS. Thank you for sharing your experience with your LRFLC2706S refrigerator. We understand your inquiry regarding the door handle, seal, and the crisper drawer feature. Your feedback is important, and we'd like to assist you further.

      Regarding the door handle and seal, these issues can often be resolved with some troubleshooting or by ordering replacement parts if necessary. We want to ensure your refrigerator is functioning correctly.
      https://www.bestbuy.com/site/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/6511564.p?skuId=6511564
      For further assistance with your LRFLC2706S, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo LG

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning it was working fine. Then it slowed down on producing ice. Behind the freezer it's iced over. Dummy me didn't get a warranty. I'm working with LG. They have been helpful. I've reset the ice maker. That worked for a little bit but now it's not freezing. There is a film on the items in the freezer. Also now it seems like the freezer is sticking. I knew I shouldn't have bought a LG. I will not buy LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your situation, and we appreciate the opportunity to assist you further. It's good to hear that you’ve already reached out to LG, and we’d love to continue supporting you in resolving this issue.

      Based on your description, it sounds like there may be an issue with the freezer temperature or a buildup of ice behind the freezer that could be affecting the ice maker's performance. To help, we recommend checking if the freezer is set to the correct temperature (between 0°F and 5°F). If the temperature is correct, we also suggest checking for any ice buildup that could be obstructing airflow and causing the freezing issues. If you continue to experience problems, it could help to defrost the freezer, clean the vents, and ensure that the freezer door is fully sealing when closed.

      If the issue persists or you see any error codes, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you with additional troubleshooting steps or explore other solutions.
      Why is My Refrigerator Not Making Enough Ice? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982
      We appreciate your patience and look forward to resolving this with you.

      —Renzo LG

  • Rated 4 out of 5 stars

    Didn't fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit because the door requires an additional 4 inches to open.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Not thrilled, It does the job but not thrilled.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, MichaelG. Thank you for sharing your experience with us. We understand your inquiry regarding your LG Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator (LRFMC2606S). Your feedback is important, and we want to ensure your appliance provides the best performance for your home. To ensure your refrigerator continues to work efficiently, we recommend checking that the door seals are clean and free of debris, as a tight seal helps maintain consistent internal temperatures.
      https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG