Customer Ratings & Reviews

Both the refrigerator and freezer stopped working within three weeks of delivery. We returned the product.

Too big. Was told by sales rep it would fit but it didn't.

So far we love the fridge! I like having the water dispenser inside. There is plenty of room and works great for this family of 7.

Fits my needs, my space perfectly and it look great in the kitchen.

Much better than a chest freezer. I like the fact that this unit is convertible to a fridge too. I also like that is has an exterior forward facing screen that i can see if its on or not from a distance. Very nice looking unit too!

Great refrigerator! It is a counter depth refrigerator but has a lot of room inside. It holds temperature and is not noisy. I am really happy with it

Love this new refrigerator! This is not only attractive but has features that I think are important such as the interior drinking water feature that does not take away from the interior storage. Adjustable shelves, and the shelves in the upper doors are all usable to the bottom of the door, unlike other models. Very roomy inside w/the three drawers for veggies, fruit, meats & cheeses. It’s quiet, with the exception of the ice cubes falling in the tray. The freezer is more than big enough! We are very happy with our purchase.

this replaced our 40 year old fridge. it's very. nice. just like our old fridge, but a prettier exterior. dings easily, but I guess you get used to dents. idk. it works

Large counter depth fridge. Best value for the money when on sale . A lot of compartments for storage. Temperature is maintained throughout. Previously had a GE Cafe. More expensive 10 years ago than my LG purchase and had ongoing problems. A bonus was a gift card from Best Buy.

Works great, large capacity, looks good. The 2 drawers in freezer are perfect

I really Love it the fridge is so quiet. You don’t even know if it is running we love the ice maker and how easy it is to get the ice out everything is so convenient to access so time will tell me how much it stands up I am really pleased with it so far

Great amount of space in both the fridge and freezer. Allow an extra 2 inches or so for height due to the wheels/rollers on the bottom.

This 27 cu ft LG is high quality, inside and outside. Features are excellent... great icemaker... plenty of interior space... well-organized drawers/crisper/freezer section...controls/settings are easy... build is flawless... LG is one of the top rated manufacturers for well-designed, well-constructed, durable appliances. A family member bought a similar LG refrigerator nearly ten years ago, and they have had an excellent, problem-free experience with LG. I also have an LG washer and dryer that have excellent features and have performed flawlessly-no problems. My experience with LG appliances has been excellent. I recommend LG and Best Buy. Great purchase experience... delivery, install, and old-appliance removal was perfect.

This counter depth LG refrigerator has more space that our prior LG french door refrigerator. Much more space on the doors. The only drawback is the full width drawer that required both doors to be open; getting used to that though.

Love it! The water dispenser inside the refrigerator is my favorite feature!

I love my new fridge. It’s great. Very spacious and beautiful.

I love it! This is my first new fridge since 2003! It’s beautiful and easy to see what’s inside. I thought having the freezer on the bottom would bother me, but it’s much easier to see what I have than it was in the side-by-side I had before - there’s more usable space, too.

Very spacious and fit right into our space in the kitchen

As averted love it I would highly recommend lots of space

We initially loved this refrigerator—it worked flawlessly for 23 months, keeping everything perfectly chilled and running quietly. However, it suddenly stopped working, and now we’re facing ongoing issues. The Best Buy repair technician has been out three times already, the first we waited 1 week for him to come diagnose the issue; the second we waited another week but apparently, he brought the wrong part; the third, after another 2 week wait, and we’re still without a fully functioning fridge. Now we’re told to wait 3 more weeks for a part that we don’t even know if he will be able to solve the problem. This is particularly problematic since this refrigerator is in our rental beach vacation house, and guests who are paying $20,000/week are understandably upset about having to use the small backup fridge in the garage and the mini bar beverage fridge. It's so disappointing to have invested in what we thought was a high-quality LG appliance only to deal with such persistent issues. Also, we’ve always had such amazing service from Best Buy having spent almost $50k on appliances, TVs and Sonos for this house. The inconvenience for our guests and the hassle of repeated service calls that we must ask friends to meet the technician since we don’t live there has been beyond frustrating. We’re not hopeful that the fourth repair visit will finally resolve the problem, but our experience the past 7 weeks has been awful. This situation is a significant drawback for anyone considering this model and using the Best Buy total tech warranty.