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Customer Ratings & Reviews

$4,099.99
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The comparable value is $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 539 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 539 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but not so good....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking fridge very high tech and fits our space perfect. it still needs to be leveled by the technician it wobbles when you close the doors, inside storage area could use some basic improvements. You cannot store long neck condiment bottles on the racks. They bang into the top gasket. Still trying to get the wi-fi to work but keep getting error message that App is no longer available...huh?

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. The ice maker is on anothe level. The spaces are simply large

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The only thing that I don't care for is when I pull out the bottom freezer drawer it pulls out the top freezer drawer within and it make a clunky noise. Other than that, I am happy! I love the Craft Ice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love, Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before jumping the gun on a purchase. This one has everything I wanted and it's even better "in person" than in the ads for it. Was worried about it's interior seeming smaller in the store than my old one, but it's organization is so superior that it actually accommodates more. The convertible middle drawer and the see through Instaview door are absolutely wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    French Door LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge and look in option as well as door space. Larger than our former fridge and much better

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great looking and very spacious for a counter depth unit!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker both of them. The refrigerator overall is as nice as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing purchase . I would highly recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room than our previous refrigerator, we use the middle drawer for wine, works great. Very nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with delivery. Nothing removed from it. Styrofoam, plastic nothing. Put in kitchen and that was it We have had other appliances delivered and never had remove all the packing material. There was also a very bad language barrier only one spoke English and that was broken and the other ones had to be talked to in their language so they would understand what they had to do. Just very disappointed with the whole drop off of all of the appliances the microwave dishwasher stove and refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Bestbuy's installation was quick and easy. The fridge fit perfectly and is the highlight of my new kitchen. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge,my wife loves all the features very sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple the Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect refrigerator. LOVE the middle drawer. Converted it to Freezer mode so don't have to open up the whole freezer for items we use every day. Great size. Counter depth is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely happy about purchasing this refrigerator. I have went through two detective Samsung's and finally switched to the LG. I would definitely recommend this one for anyone looking for a new nicely designed refrigerator. You will not be disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just got it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - It has only been a few weeks but we really like this fridge!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy ?....Where?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the best ,The problem is with delivery the refrigerator had slight multiple scratches on both sides of the door ,Best buy tried to give 120.00 off a 4000 fridge sorry thats totally unacceptable They should have offered at least 750.00 off so now i have to wait until dec 7 for a new fridge and not even the one I ordered so there giving me a lg studio for 250 more again not my fault i just think i will cancel all of it let them pick this one up and go else where bad sales at Best buy also Im am an elite member means nothing to them

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered two weeks ago and is the best appliance the craft ice is nice during this heat wave. It keeps drinks cold for hours. Love the extra draw it’s is temp controlled and can be used For extra freezer space. The viewing door allows you to choose an item before you open the door saving energy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ABSOLUTELY BEAUTIFUL!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so beautiful! Looks amazing in our kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Door-in-Door

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this refrigerator for a few weeks, so far we really like it. The only challenge is that it does not have as much space as our old refrigerator. The extra drawer is wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Looking Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge and compliments the kitchen. Got "counter depth" so it flows well with the layout and doesn't stick out in the walkway like most do. If I had one complaint, it's the ability to connect to wi-fi through the LG ThinQ app. Still haven't figured it out, otherwise I would have given it 5 stars.

    I would recommend this to a friend