Customer Ratings & Reviews

Love our new fridge! It is perfect for our family. We love the second drawer for my 7 year olds after school snacks she's can easily reach!

Excellent quality, perfect for our family and house

I purchased new fridge and they delivered it has damage so now I want to return it and do exchange.

Absolutely love this refrigerator! It’s stylish, spacious, and smart. The French door design and versatile compartments help keep everything organized. The Craft Ice feature is a huge hit with guests, and the dual ice makers ensure we never run out. Temperature is consistent throughout, and it runs quietly. The door-in-door design makes grabbing frequently used items convenient and helps with energy efficiency. LG’s app connectivity is a nice bonus for monitoring performance. A perfect upgrade for any kitchen!

After using the LG - 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Refrigerator with Craft Ice since February 2024 in our new home, I am thoroughly impressed with both its performance and design. This refrigerator has been a standout addition to our kitchen, blending style with advanced functionality. Firstly, the stainless steel finish adds a modern and sleek look that compliments our kitchen aesthetics perfectly. The counter-depth design ensures it doesn't protrude past the counters, giving a built-in look that is both space-efficient and elegant. The unique Door-in-Door feature is exceptionally convenient, allowing quick access to frequently used items without opening the entire fridge, which helps in maintaining the temperature better and saving energy. The adjustable shelves and spacious design have made organizing our groceries easier than ever. One of the highlights has been the Craft Ice feature. It produces slow-melting round ice spheres, perfect for cocktails and beverages, which have been a hit during our home gatherings. The ice spheres not only elevate the look of drinks but also melt slower, keeping our drinks perfectly chilled longer without diluting them. However, it’s not without its minor downsides. The Craft Ice feature, while innovative, does take longer to produce ice compared to standard ice makers. Additionally, the touch screen control panel, though user-friendly and responsive, can be prone to fingerprint marks, which requires frequent cleaning. Overall, this LG refrigerator has met our expectations with its functionality, innovative features, and elegant design. It has definitely enhanced our kitchen’s efficiency and style. I highly recommend it to anyone looking for a reliable and aesthetically pleasing refrigerator that comes with some unique features.

We replaced a Samsung refrigerator with an LG Smart Refrigerator with door in door and craft ice. Bought it from BestBuy as an open box but it came with the full warranty and we added another year via the LG ThinQ (app). So no problems there. Highly recommend this! Best part is the door in door which I was surprised at how much we use it. Also like the craft ice which showed up on the 2nd day. Big clear spheres of ice, really nice. Works well and you can monitor it via the app which is Alexa compatible.

Excellent refrigerator. Size is great 2 people and prevents items from being pushed to back and lost. Most will know what I mean. Also the center drawer is separate on climate control and it amazing with keeping meats for longer. Hamburger and steaks stayed good for over 2 weeks which is unheard of. Amazingly designed and very stylish.

This refrigerator is just what my husband and i needed for us both. Love the space, with the features it comes with. A very satisfied customer.

Major upgrade from my previous fridge. Absolutely love all the features, extra drawer, two in one door, craft ice maker, etc. Holds everything I could need. My only issue is that the ice maker inside the door had the ice freeze together so it wouldn’t come out. Hoping that’s not a long term issue, but it could be. Craft ice machine is great but be prepared for it to be slow. I think it took 1-1.5 weeks for us to see any ice made from it, but it works great!

Great looks for our kitchen. The extra door is very useful, let us grab our most used items easily. The ice and water in the door is a must have. The large round ice from the freezer lasts a lot longer in our drinks. The middle drawer is nice to keep what ever items you want separated. So far very pleased with our purchase.

This refrigerator is great! It fits perfect in our kitchen. The craft ice cubes are great for cocktails. The door-in-door is perfect for a quick open for our coffee creamers and drinks. Smaller version but alot of space. I am very pleased with our purchase.

Pretty quiet and spacious, love the convertible drawer function.

Waited a little to review. Had almost a year now. Love it. All works great! I’ve machine has not froze up like some others (starts with S and ends with ung) so far so good. All features are great. Love the extra door for condiments and milk etc.

Gorgeous fridge, love the sleek look, plus very practical w/ see through door, custom chill drawer, and ice maker. Also nice that it's counter depth and quiet.

Looks great, love all the features and the counter depth size. But after just a few months the craft ice maker already broke.

Black stainless steel looks slick. Like the craft ice spheres. very quiet. The flex drawer is awesome

This refrigerator is FANTASTIC! Now, my neighbors want one too! Although it is counter depth, the storage capacity is exceptional. The convenience of the Door-in -Door is a great feature to grab those everyday items you reach for multiple times a day ( milk, juice/drinks .ect) Love the craft ice! keeps my drinks cool for hours Cant say enough about this well designed refrigerator--Pricey, but woth it

So far so good. Refrigerator is very quiet, fit in the space I have and works perfectly. The Door-Door feature is nice since you don’t have to open the large doors to retrieve small items that you use often.

We did a lot of research before purchasing this unit. We had a Samsung before this that we have relegated to a “garage fridge” that was 11 years old and still worked but had several things functionally and cosmetically (“metal” finish flaking off control panel that we see dozens of times a day) that just weren’t great. LG really amazed us with all of the thoughtful features - craft ice - easy access door for the stuff you get 80 pct of time - knock to see what’s in there - adjustable shelves. Just like in the laundry we used to be Team Samsung - but for in the kitchen, the laundry and for all of our TVs - Team LG, no kidding and no regrets!

Love this refrigerator! Waited a while to do a review - purchased in September and have not had a single issue. Love the different types of ice, especially the craft. Refrigerator keeps to the degree I set it to. Including the middle drawer. Have only left it as a refrigerator and not changed it to freezer to check how it handles. I did purchase the counter depth and could not be more happier. You do need to be organized as others suggested. Freezer is a little small but again, get organized. One small negative, I am over it now but when i first purcahsed, I really noticed how the freezer did not glide smoothly back(suck in) to shut like my old one did. Otherwise, I have jokingly told people I love this frig more than my own kids. It is taller than states - I had to have a carpenter notch out the cabinets above it to fully get the benefit of buying counter depth.