Customer Ratings & Reviews

Awesome craft ice balls and storage, love this fridge. Love the window in door and all of the features.

Purchased this in an open box and so far so good! Had to reset the icemakers to get them to work. Craft Ice is a great touch!

I’m in love with this fridge. When you open the doors it looks like you are in a store can I say I’m in love with this fridge it’s just so sexy it make ice cube balls. I know it was pricey but I don’t care I love.it. Now let’s hope it doesn’t break down and the glass was th cherry on top

Good quality and good storage capacity. Well designed. Love the dial ice makers and the craft ice.

LG Refrigerator. 22.5 Cu Ft 4-Door French Door-in-Door. Great product with craft ice. Quiet and great space.

Love this refrigerator! I like the door in door feature. Put all the things that I commonly grab without having to open the entire refrigerator and let cold air out. Very stylish. Love the craft ice.

We were pleasantly surprised find an open box sale refrigerator when looking to price compare. It is just what we were looking for-- craft ice machine, spacious drawers and front door access. Great value for the money! Total tech membership also worked in our favor in terms of deciding to go with Best Buy for this purchase. Highly recommend

Great for small spaces, love the sphere ice! Like the knock on light, but wish it had a bit more room.

Absolutely love this fridge. I have a family of 4 and it is accommodates all of our needs. Functionality is amazing and the actual esthetics is top tier and fits in with my new home. The features are next level and we are more than satisfied. For a counter depth fridge, this gave us more than enough room to house all of our needs

The time our family spent researching various refrigerators paid off with the purchase of the 4-door, french door, smart refrigerator with InstaView and craft ice from Best Buy. We are so pleased with this purchase. Craft icemaker was a bit slow at first so plan on waiting awhile. However, it WILL meet your needs. Well designed and attractive, we love this addition to our home...and you will too!

The ice craft feature is just what we wanted. The counter depth provides ample space while minimizing the kitchen footprint.

The fridge is very modern looking and sleek. Everybody that has seen it has commented on how great it looks, and the overall aesthetic it brings to the kitchen. The instaview window is a cool feature to show off to friends, but ultimately isn't very practical. Overall, it seems to use space efficiently, and it seems like we can fit more stuff than our previous fridge, even with the counter depth taking off a couple inches. That said, we had to move some shelving around to simply fit a 12 pack of beer bottles onto a shelf, since they are naturally spaced a little funny. The freezer isn't huge, especially with the craft ice bin taking up shelf space, so if you freeze a lot of things, it may not be for you. A couple of small gripes from our personal product experience is 1) the water stream on ours comes out slightly crooked, which may not seem like a big deal, but at this price point it was a little annoying. It also doesn't fill up a cup very fast. 2) The main ice maker works great/fast, but doesn't hold THAT much ice for parties or coolers - it also had one situation where a ball of ice got stuck at the top, so the ice maker "thought" it was full, when it was practically empty - i had to manually remove the blockage. 3) The craft ice is a cool feature, but it's been about 4-5 weeks and we our craft ice still isn't perfectly round (the manual says this COULD be a water pressure thing, but can't be totally sure, since our water pressure seems fine otherwise in our kitchen). 4) The middle drawer is awesome (we use ours for canned beverages and wine), but could technically be additional freezer space (although it's not very tall or deep - for example, you can't fit a 12-pack "fridge pack" of cokes). 5) I have connected this to the LG app, and the smart features are not very interesting, although I'm not sure what I was expecting. Overall, we have been happy with the purchase, however we've learned that you pay a premium for some of these non-practical features (craft ice and insta view) and you might be just as pleased with a fridge that does the basics really well (water dispenser and space efficiency).

It is surprising that we use the door in door almost exclusively. It is very nice to limit the amount of time that we are in the main refrigerator. The overall layout is nice and with the counter depth and the refrigerator on top everything is visible and accessible. The middle drawer is handy as a freezer for regularly accessed items. The main freezer would be nice if it was larger but it works well for the size that it is.

Works great so far and looks great too. The craft ice and convertible fridge are really nice features to have.

I love the french door. This refregirator has the inside wide enough to keep more foods than my former one has. It is vey easy to use. The freezer is working really well. And the Full Convert Drawer is very useful for diverse foods and vegitables with their proper temperatures. Design of this model is beautiful. It is like a wonderful furniture.

This is really a nice fridge! Counter depth but still a lot of room. Pricey but I’m glad I chose this one and didn’t settle for the cheaper one I was looking at.

Overall, this is a great fridge! We love the craft ice feature. The only issue so far is that things fall behind the middle drawer and it's hard to get back there to retrieve items.

Love this fridge! It works so well and is very nice. Only thing is it’s noisy when it’s dropping the ice but oh well. They probably all are.

So this review does not start off as a 5 Star review but it sure did end up as one. The first fridge we got home and unpackaged a couple of days later (five to be exact) after sitting in our garage until we could get some help moving it inside and hooked up. We moved it in, unboxed it, hooked it up and moved it into its refrigerator alcove. Peeling the protective blue plastic off turned from excitement to dread as there was a very large dent in the side of the door along the edge of the glass. We had the appliance for almost two weeks and I was certain there would be problems. I went to my online order and found the number for customer service for appliance returns. The customer service representative I spoke to was very pleasant and explained that as long as we were still inside the 15 day return window there would be no problem returning it to the store of pick up (internet order) for them to process an exchange or refund. We loaded the fridge up the next day and returned it to the store where we had no problem exchanging it for a new and undamaged one. We couldn’t be happier with the new refrigerator; it’s amazing and it looks great in our new home. Thank you Best Buy!!

Sleek design, very well organized inside. very well made water and ice dispenser on the front door. Ultra quiet and just well made compared to Samsung refrigerators. Downside is cannot put fridge magnets on this fridge as it will not stick. Water filters are pricey between $43.00 and $50.00.