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Customer Ratings & Reviews

$3,999.99
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The comparable value is $4,699.99

Customer reviews

Rating 4.5 out of 5 stars with 539 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 539 reviews
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the window panel on the door. Very roomy and do like the extra drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Great value and helpful features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly there was more room than I expected. I love the knock-knock feature and I stored my gallon drinks in the glass door side. The drawers at the bottom supply extra refrigeration room in the first draw and a freezer at the bottom. I definitely suggest this as a good buy. Lastly, I love the camera feature that I can see in the frig while I am grocery shopping to see what I am out of.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Its cool, it works great, got a good price on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. The bottom had a small ding when delivered. The 2nd ice maker is a bit deceiving. It only makes 4-5 cubes per day and took 3 days to make the first one. They are bigger and look cool, but we are not big drinkers, so its ok. Make sure you know the top of the unit has a 2 inch high by 6 or 8 inch mechanism on top. We had to send it back and have our cabinets cut out to make it fit. Then the return and storage gave us a dent.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love the fridge and craft ice.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the features. Need to move shelves around to make it work for your needs Love love the craft ice feature. Guest are so stunned that it makes the balls of ice of my whiskey and drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    The perfect fridge for us.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First it looks very nice, premium quality. And all the functions such as craftvice, door in door, instaview worked very well as expected. The 4th drawer that we can select temperature is very useful and make the main fridge area easier to be organized. The ice maker has no problem and should not have problem like Samsung model. So all in all we are very happy with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product we are very happy with it, compare to our old refrigerator it’s day and night

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Craft ice

    Rated 5 out of 5 stars

    Great Looking Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we needed a new fridge and decided to finally spend the money on a counter depth fridge. The layout of the fridge makes it to where i barely notice the reduced capacity. The craft ice is definitely a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    An Upgrade from our previous Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have only this refrigerator for a month it has already proven itself better than the similar Samsung we replaced. It is a better configuration for space and the ice maker in the door doesn't have any frosting issues. I love the craft ice balls it also makes. I am hoping this last much longer than our Samsung but doubt it will last as long as the 40 year old kenmore in the basement...they just don't make them the way they used to.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG COUNTER DEPTH FRIG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG frig is awesome. We had a poor experience with a Samsung 2014 model. The ice maker was supposedly fixed 4 times only to jam up again. This LG makes seemingly endless regular ice plus CRAFT ice. The storage itself is excellent for a counter depth frig.. Plus our grandson loves the see through door that lights up when knocked upon!

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    Did not regret this purchase!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has had zero issues. It’s beautiful and fun to have in the kitchen. High tech and love the craft ice!! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had originally purchased the bigger version but on day of delivery were told it wouldn't fit through the door. (our mistake for not measuring prior) I LOVE this new fridge, the size, the style, how it looks perfect in our kitchen. The person who sold us on it, AJ, was an absolute delight when he was trying to help us find which refrigerator would meet our family's needs. I have been extremely happy with this whole event from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is Beautiful inside and outside. We bought this by chance because the fridge I planned on buying was out of stock. What an upgrade!!! I love the 3 different kinds of ice. The instaview is so neat. I bought the matching oven to go with it. Good job LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge. It looks so nice in our space. Counter depth was such a good choice for us, standard would have stuck out way to far. Lots of storage even though fridge is not very deep. No ice production issues yet. Craft ice is cute but not ground breaking. I don't notice it melting any slower than normal ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Beautiful LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my original refrigerator ordered kept getting canceled, I am glad that I opted for this LG model. It's a beautiful unit and stately looking appliance. Love the Craft Ice Feature and the drawer that could be a frezzer or refrigerator choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3-4 month wait, it finally showed up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3-4 months waiting, it was worth the wait! The craft ice maker is nice, just very slow... 3-6 ice balls a day - So save up for the weekend! Overall this is a very nice refrigerator, plenty of space, and why I continue to purchase LG.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG cabinet depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought few months ago, was recommended by BestBuy sales associate, was the only available cabinet depth fridge. Had Samsung before, with all kinds of ice maker problems for over 5 years. So far not disappointed. Love the feature with “see through” glass drink door. Surprisingly very spacious and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Very happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator/freezer. The craft ice balls are nice but the production rate is very slow. That’s OK because we use the upper ice maker for routine use. The convertible drawer is very convenient as is the see through panel. So far it has been great. Just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Such a great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old frige was about to die and we decided we were going to really upgrade this time. This has it all! The door in door is great for the quick drink. Everything fits and can be seen and the craft ice is a fun add on. We have been super happy with this frige.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appearance. Like the door-in-door for drinks. The ice “balls” are a little odd but a great conversation piece.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Very spacious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I ever had. Middle drawer can be converted as refrigerator or freezer. There are two icemakers, the bottom drawer one can be turned off for uses for more space for freezer. Ive only had this for a week long so not sure if any negative aspects but so far so good.

    I would recommend this to a friend