Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99
Save $300
The comparable value is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 268 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 26.6 Cu. Ft. Side-by-Side Smart Refrigerator for its ample capacity, overall performance, and appealing design. Many appreciate its spaciousness for its size and quiet operation. However, some customers have noted that the ice maker's production could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 268 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m enjoying this item no issues and it met my expectations. I’m loving it right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Side by Side Refrigerator Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been about a month of having this installed. The outside. It looks great. Use wipes and it is always clean. have not noticed finger prints on it. The ice maker and water dispenser. Icemaker: It is a bit loud. You can hear a few times a day. Louder than our older fridge. Produces plenty of ice for a family. No issues. Freezer: Ice/water maker takes up most of the door. There is only 2 shelves for things. There is a drawer at the bottom of the freezer. Easy to open and close. Freezer keeps things cold. Plenty of space on the 5 shelves. Fridge: The door has plenty of space for milk, drinks, and condiments and misc items. The two drawers are spacious and hold lots of fruits and veggies. One feature I would of liked was to regulate the humidity for each. 4 drawers on this side. I do wish it was more customizable as there is only 1 additional options for the height of the shelves. With that said, there is still so much space in here for food. Plenty. Overall: i recommend. There are already plenty of photos in here of it in use. It is a really good value. Price with the space. It is a Yes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ( technology, storage capacity and quality) and great service from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must get for everyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that works beyond expectations. Delivery and installation were quick, efficient and very

    I would recommend this to a friend
  • Cons mentioned:
    Ice production

    Rated 3 out of 5 stars

    A Basic Bi***

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG side by side smart fridge is a very basic model. If I had a chance I would pick something else in a heart beat. The ice dispenser is tiny and as a family of over 4 people, we never have enough ice. The water that comes out of the dispenser is never cold. The button to choose types of ice and water is painfully hard to use. Sometimes you press on it multiple times before it switches to what you want. I give it 3 stars because the refrigerator keeps the food cold and the freezer keeps things frozen. If you have the money by better.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MaryP. Thank you for sharing your experience with us. We understand your inquiry regarding the ice capacity and dispenser functionality of your LG Side-by-Side Smart Refrigerator. We understand that the unit didn't meet your expectations for your family's needs. To help with the water temperature, we recommend dispensing at least 2 to 3 glasses of water to allow the chilled water from the internal reservoir to reach the dispenser.
      https://www.bestbuy.com/product/lg-26-6-cu-ft-side-by-side-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZHH9V
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant model and super silent. I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge rating

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only been a couple of weeks, and like our new fridge/freezer. Very spacious and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Garage Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in our garage as a second fridge and it is very spacious and perfect we have a similar one in the house with a little more bells and whistles they are both great products

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, lots of space and easy install. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new side bt side

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a fridge with drawers and did not like it, We went back to the side by side. Much better in storage and accasability.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand refrigerator, nice size storage. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our refrigerator

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I love the freezer and fridge separation. The drawers and side storage are removable and easy to clean. It has a wonderful water, ice and crushed ice dispenser. Very convenient. You do have to replace the filter though. We are happy with our purchase. Thank you. Everyone who helped were very professional, also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is roomy and very functional. Meets and exceeds all my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whiskey ice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is sleek, modern, cost effective and has the best ice for whiskey connoisseur's!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG stainless steel refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. LG makes great, dependable products!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. Nothing fancy or extra but spacious and has all the basic necessities. The only flaw is when opening the drawers at the bottom it is a very tight fit. The door must be all the way open or the drawers scrape when opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice and efficient. The refrigerator is functioning as it should and so far I really like the spacious shelves,ice maker,and print proof stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. Easy to clean very beautiful in any space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek look and roomy fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internal space, really like the space inside both free and refrigerator. At first didn't think it would fit in the apartment due to its size. But the delivery guys worked wonders. Only had it for about a month now but everything is great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a Great deal for Black Friday, everything work fine

    I would recommend this to a friend