Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
Great Work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fastest transaction I’ve ever done w appliances! Love the quality!
I would recommend this to a friendmy entry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase and installation of lg refrigerator was without a hitch
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and returned because I realized I wanted two ice makers, then purchased the almost identical refrigerator just a little smaller
I would recommend this to a friendConnect water filter securely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to make sure water filter was connected properly. At first the water had a nasty taste.
I would recommend this to a friend- Cons mentioned:Ice maker
Very small ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware that this model does not come with a bottom ice maker. Very deceiving product description. Even the sales guy thought it had two ice makers
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We understand your concern when a product doesn’t match expectations, especially when it comes to features like ice makers. For clarity, it’s important to verify product specifications before purchase. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey. Your feedback about the product description is invaluable and helps us improve how we present information.
If you’re still looking for a refrigerator with a bottom ice maker or have any other questions, we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you find the right solution. We appreciate your understanding. ^Juvy
LG Delivers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our favorite feature is the different options you have when arranging the shelves.
I would recommend this to a friendhigh quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good! everything is high quality. im also happy with the stove
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. I love that it tells me the temperature
I would recommend this to a frienddavid and cindy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, we are very happy with our purchase. With the LG refrigerator...
I would recommend this to a friendPerfect item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator with accessories, very smart item
I would recommend this to a friendLG Appliance Package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our LG appliance package! Thank you Best Buy.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product easy to operate like the price and good features
I would recommend this to a friendNSH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and good products quality and great prices
I would recommend this to a friendFreezing in refrigerator compartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker must not be sealing off because everything in the refrigerator compartment is freezing. We have changed the temperature set point as high as we can on refrigerator and stuff is still freezing. It’s the only thing that makes sense, LG support hasn’t been much help. Not sure what else to do
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Trevor. Thanks for sharing your experience with your LG refrigerator. It’s important that your appliance maintains the right temperature settings, and we understand how unexpected freezing in the refrigerator compartment can be disruptive. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and our team will be happy to take a closer look. -MC
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge color and storage options fits my kitchen great
I would recommend this to a friendgood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig but it is taking a long time for the water to filter out so it doesn't have a bad taste.
I would recommend this to a friendExcellent experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent process and sales rep was great to work with!
I would recommend this to a friendMr. Thomas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service from the initial purchase to the delivery staff
I would recommend this to a friendGenerally great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the door dispenser and the easy access ice maker
I would recommend this to a friendLeaking water from pump on door handle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already had an issue a few months later. Water was leaking out of door handle
No, I would not recommend this to a friend