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Customer Ratings & Reviews

$1,599.10
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Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,112 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. The liquids get cold very fast. The storage capacity is amazing The price and the delivery were extremely good. Definitely I recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    First fridge purchase, we love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first fridge purchase ever. Easy hook up, easy to clean, a lot of room, ice maker is very efficient! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is much bigger than you might think with loads of room for both fridge and freezer products

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 2 out of 5 stars

    Horrible water taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water STILL tastes like plastic. After draining gallons and gallons out. Changed the filter from the brand new one and no change… the fridge itself is great. Tons of storage and spacious.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Megan. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. It’s great to hear you’re enjoying the spacious design, and we appreciate the details about the water taste issue. One helpful step is to check the water supply line material—plastic tubing can sometimes cause a lingering taste. Replacing it with a food‑grade stainless steel braided line often resolves this. In addition, be sure to flush at least 2–3 gallons of water after installing a new LG Genuine filter to clear the reservoir and lines. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^Juvy LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Good fridge, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good, works well and is quiet. The organization of the shelving is not ideal, but it does have good capacity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase - love the ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Amazing how much space there is and love the quality of the ice. After owning Samsungs that ice dispensers always went out, this has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great experience, beginning to end!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - in Stainless Steel, and is finger print proof! I Absolutely Love it!! I had a side by side refrigerator and I hated it! This side LG French Door is perfect! Lots of room in refrigerator, on both doors, and lots of room in the freezer. The freezer also has a drawer in it! It's absolutely perfect for all my needs! I highly recommend it! The delivery guy, Joshua, was great. He did a great job bringing it into our kitchen and got it up and running, in no time at all! He was very professional, and knowledgeable. And he had a great sense of humor! He is great at what he does! Everything went well! We couldn't be happier! I highly recommend Best Buy for helping me with my purchase, and the gentleman that delivered it! I definitely give the salesman, Best Buy, and the delivery guys 5 stars. Thank you for the great service, Best Buy!! Elaine & Pete Thompson

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new LG french door refrigerator. Best purchase i made in a long time. Want an excellent refrigerator buy an LG you wont be disappointed. Very roomy and well designed. The place to buy it is Best Buy excellent service and the dlivery personnel were the best. Very conciencious dedicated young men. Thanks Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Annet Nyaga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is well serving and easy to operate. The space inside is big and one can arrange the items they store in different shelves as desired.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great design, both inside and outside

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent design and lots of space inside. I would prefer the sliding drawing inside the bottom freezer to be able to open from the outside instead of hidden beneath the large bottom drawer. Would be great to have an all White high gloss version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so Good. Excellent item as far as I can tell after two weeks. Product is cosmetically damaged, Best Buy said not worries, exchange it or take 10% off purchase price. Definitely recommend however, PREMEASURE space. This is a big system, good, but big.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great fridge!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Lots of room, sleek design, water/ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    "Space" Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge. Lots of space. The LG design is so nice because you don't lose space in the fridge to an icemaker.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Refridrator Freezer with Ice Maker water Dispe

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crushed Ice, Cubed Ice and Filtered water dispenser. Large pull out freezer, Reminds you to rotate your food supplies meats, fruits, vegetables condiments, whatever you decide to place in it with experation dates. Saves you on bottled water. Good Energy Star rating worth the money. Smart Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had this refrigerator for 2 months but so far so good. The installers were great. It was a tight fit to get in my door but they accomplished it without a scratch. Fridge has a lot of room and fits everything my old Samsung did with room to spare.. we recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a big family. Freezer size with the shelfs has replaced our old Freezer and refrigerator completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator, but only ONE icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. It has so much more room than a side-by-side, which is what I replaced. HOWEVER, when purchasing this the salesman, and the deliveryman both told us that it has two icemakers, one in the bottom freezer, as well as in the top door. IT DOES NOT as we found out. When you purchase, if you are wanting a model with two icemakers it would be prudent for someone to squat down low and look underneath to see if there is an icemaker. I only found out AFTER it was delivered and waiting a couple of days for the bucket underneath to fill. When it did not, I got on my hands and knees to examine and found out that what the salesman and the deliveryman had told me was not true. This was not a dealbreaker for me, but it might be for you. BEST BUY needs to know their product better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator it’s has the space I need and severe what I want. Right size and space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this frig along with 3 other LG appliances to redo my kitchen and couldn't be happier. The water and ice in the door is great and the ice maker does not take up room in the frig. It's quiet and there is a lot of room in both the frig and freezer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had LG appliances before, but not a refrigerator. Its quality and design is typical of my previous LG experiences. We replaced a similar feature 4 year old KitchenAid refrigerator and my wife prefers the LG, especially the shelf design and interior space. I would recommend this product to anyone looking for a French Door style refrigerator. I also got a great price during the President's Day sale at Best Buy!

    I would recommend this to a friend