Customer Ratings & Reviews
- Model:
- LRFS28XBS
- |
- SKU:
- 10886064
Customer reviews
Rating 4.6 out of 5 stars with 1112 reviews
(1,112 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Design
Rated 5 out of 5 stars
Great LG refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new LG refrigerator! Clean, simple design. Our first fridge with bottom freezer and we love it!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love this refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator almost a year and I still love it as much as the day I got it. However, it has started making a noise, I think may be the compressor, I just requested service. I'll let you know how that goes.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Really like this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed the room inside of this refrigerator. It is really
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator I picked was in stock and delivered when they said they would be at my house. Pulled out the old refrigerator and cleaned the area where the new was going. After installing and setup they showed me how to change the water filter. Love the new fridge. Highly recommend Best Buy !!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. It just took us 3 tries to get us one that works. So that was a huge pain. But now we have a working one this one is fantastic. Plenty of space, easy to change filter. Ice maker does good. It’s a solid option.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
SS fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks great and performing as hoped. Lots of room inside
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great quality and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good capacity refrigerator. Met all our requirements. Looks sleek, has deep and wide shelves which are adjustable. Spacious freezer at the bottom. We liked the extra tray for ice storage. Bright interior lighting. The ice from the front door dispenser comes out smoothly (without falling on the floor) into a glass or cup or jar. The price was also right.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Kitchen refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who helped me on the phone was very professional and knowledgeable and made the process easy given that I had a complicated address to send the product to. Home delivery and installation makes life so much more convenient.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator It's quiet And it holds a lot of food and beverages Easy to use too
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and had an excellent crew to take the old refrigerator out and install the new one. Hopefully this refrigerator will last longer than the last one. Also a great value for the cost!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is a good store to get a perfect and working stuff
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Warm water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water is room temperature coming out of Water dispenser. Top refrigerator shelf cannot accommodate water bottles or jars placed vertically.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, it works perfectly very spacious
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
LG Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I love the ice cubes which are the perfect size. There's plenty of freezer space
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator it has plenty of space and the delivery staff was friendly and awesome to work with
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Nice refrigirator and excellent quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, just make sure you have the space.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Best I could find.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 12 yo French door LG frig with the current model LG. It is exactly what I had come to expect. except for a few things. It comes with 4 standard split shelves but my old frig allowed me to put them on either side to fit my needs. Now the shelves are 2 right and 2 left. And the positions are limited. There are no half shelves or sliding shelves available even for me to purchase separately. Where I used to have 3 crisper drawers and 1 wide drawer in the frig, now I only have 2 crisper drawers and one wide. In the freezer there used to be 2 sliding shelves to allow me to separate or categorize different areas of my freezer, now there is only 1. I tried to use my old door shelves because they had a sliding divider to keep bottles from shifting but they wouldn't fit in the new design. Nor would my old split shelf and sliding shelf. The look and the function, keeping items frozen or cold, is the same, but the design has been cheapened. I don't want see-through doors, wi-fi talking fridges, split doors so I can retrieve milk without really opening the door or any other marketing toy. I want a convenient, efficient, energy conserving frig without gadgets to go wrong or drive up repairs. I expect in 9 to 12 years I will be looking again. Lets hope designers stop trying to add gadgets to a hard working, necessary tool for our kitchens. Delivery and set up were great. The gentlemen were friendly, on time, efficient and careful. I was kept well appraised of the expected arrival time.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG - 27.7 CU REFRIGERATOR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern look and matches the rest of the appliance. Good deal.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
LG 27.7 Cu. Ft Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator for several months so I believe I can give a qualified assessment at this point; I have not installed the app as I see no point in it. It seems to be cooling ok, however the temperature settings I set refrigerator and freezer to on the outside definitely do not match what temperatures are on the inside as I purchased two separate thermometer to verify and the degree measurements were significantly higher so I don't know why or if that is a defect. The two vegetable bins are spacious enough but the shelving is poorly designed. There is no way to keep a milk or half gallon container on the shelves and the only place is inside of door which is supposed to be the least cold place to store. So, inside of the door is the only place to store taller items such as a half-gallon of milk, I doubt there would be enough width for a gallon container. The ice machine seems to be working ok, it has clogged up once but I'm hoping that will not continue to happen. The water dispenser works well so I'm happy with that. I wouldn't have purchased this refrigerator if my first choice had been available sooner, but I just couldn't continue to wait. I previously had an LG 30.7 cu ft. refrigerator which I never had one problem with until the compressor died 6 months after the 10-year warranty ran out. Because of space and design issues of my new LG, I was forced to buy a small refrigerator to keep drinks and some other items in. My biggest disappointment in this refrigerator is the having to keep milk and large containers on the inside of the door so keep that in mind if you purchase.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Carol. Thank you for sharing your experience with us. We understand your inquiry regarding the temperature variance and shelving layout of your LG - 27.7 Cu. Ft. French Door Smart Refrigerator.
We understand your concerns about the internal temperature readings and the storage space for taller items like milk containers. Regarding the temperature, please ensure that the air vents are not blocked by food items, as proper airflow is essential for consistent cooling. We also understand your feedback about the shelf design and the placement of larger items in the door bins. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Rated 5 out of 5 stars
Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this isn't the LG we ended up with we did however end up with it for a month. I love the space in this refrigerator we ended up with a slightly smaller one it too was spacious. It is very attractive and smudge free, It also has duo ice makers. The one on the door is slim and space saving, allowing you sufficient storage space. I chose standard size instead of counter depth and I'm so glad I did.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend



































