Customer Ratings & Reviews
- Model:
- LRFS28XBS
- |
- SKU:
- 10886064
Customer reviews
Rating 4.6 out of 5 stars with 1112 reviews
(1,112 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Damaged floors during installation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall function of the refrigerator is good, but the ice machine constantly jams (ice gets stuck and you have to manually empty the ice machine). Also, Best Buy used a third party vendor for delivery and installation of the refridgerator. During installation, my hard wood floors were scratched. After repeated efforts, I have been unsuccessful in receiving reimbursement for the claim for damages. I have reported this issue to Best Buy on at least 5 occasions, and they will not help. This is very frustrating.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jon. Thank you for reaching out about your LG Refrigerator (LRFS28XBS) model. We understand the importance of having an ice maker that works smoothly and a delivery experience that protects your home.
One step you can try for the ice‑jamming issue is removing the ice bin, emptying any clumped ice, and letting the bin dry completely before reinstalling it. This helps prevent pieces from sticking together and blocking the dispenser. For more guidance, visit https://www.youtube.com/watch?v=OoEaGguBfew. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Menko
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works perfect. Highly recommended for anyone looking for a fridge.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Standard Refrigerator & Great Installation Crew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is nothing fancy. However, that’s why we purchased it. We were on a budget and this refrigerator met our needs. The only thing I’m not fond of it the water dispenser doesn’t produce cold filtered water. Not a dealbreaker we just use ice. We had some trouble getting this fridge in through the sliding glass door and installation crew went above and beyond to get it in and installed. Both were patient and considerate individuals.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Fantatstic Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Adjustable shelves, lots of space, with 3 drawers and door shelves with varying heights/depths. Multiple water & ice options. Freezer also very spacious with 1 drawer and 2 sections. Price was reduced via sale too. Highly recommend this fridge!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much space in it , good product. I am happy for gave right decision.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Love this French door fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has been great! Large and easy to clean. Shelves are adjustable as well as the side bins on the doors. Has held up very well
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator and even better suctomedr service in the store.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Rated 4 out of 5 stars
A nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little on the small size. But it works well, good storage and design..
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
We call her Gloria
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because she is a glorious fridge! It’s nice a roomy. The ice and water on the door functions nicely. Highly recommend!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love it
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] So in love! So spacious and keeps my food so fresh
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Fueling my crushed ice addiction
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been six months since I’ve purchased this refrigerator and I highly recommend! Storage capacity great for my family of three. Cubed and crushed ice awesome only con is having to go into the ice compartment and shake it up to dislodge I clumping , that is minor. I’ve since added the washer ☺️LG is great!!!!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is excellent. It is far more spacious than our prior side-by-side refrigerator, and it is far easier to access items. The water/ice dispenser in the door is fantastic. The refrigerator is also very quiet. BestBuy was great through the purchasing/delivery process and accommodated our request to move up our delivery date.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
High Quality LG Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge to replace our old one, making it the first modern refridgerator we have ever bought. It works great! Tons of storage, and cool features.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Nice fridge, fits better against a wall than most
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Fits perfectly against a wall because the hinges don’t hang out as far as most other models. Got a whole new LG kitchen and the smart features and quality are great.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works very well and has a lot of space.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Looks great and a lot of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been wanted to upgrade to this style of Fridge for years, wish I did it sooner. I went with LG as they seem to get the highest average reviews plus I like their electronics. Love the smudge free stainless, it actually works! I like that it filters the air that enters the inside, one gripe i do have is the shelves are not as adjustable as I had hoped.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mt New LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new LG 27.7 CU Ft French Door refrigerator. WE especially like the roominess inside, the number of shelves, That we can remove half of a shelf to keep our tall bottle items inside rather in the door. Also, The fact that it doesn't show fingerprints.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Must Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge that has plenty of capacity. Second LG fridge, the first we had for over 15 years.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Big girl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room, we love it!! Love the ice & water outside on the door
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon ,my salesman recommended the refrigerator. The new slim ice maker and vegetable crisp drawer with temperature control is a plus.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend



































