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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1111 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,111 reviews
  • Rated 5 out of 5 stars

    Huge Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade to my previous LG refrigerator. It has a tremendous amount of space and has an amazing Ice Plus feature to expedite ice when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LG Dutch-Door Refrigerator/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick out the Dutch-Door Refrigerator at Best Buy and loved the look and convenience. We've had it about a month and am mostly happy with the purchase. Occasionally though when trying to receive ice from the dispenser in the door, there's no response feom the ice maker. No noise from the ice maker or dispenser. Adter cycling between the crushed and cubed ice buttons the dispenser will eventually work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    LG Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, works nice, and perfect fit for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fridge purchase.. I’m in love with this amazing fridge, it has everything you needed to keep your food safe and under control with all the futures you have in this fridge , can’t ask for more Thank you Best Buy for recommending this to me

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Massive amount of storage, quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Plenty of space in frig and freezer, love my water and ice maker This is my 2nd LG I own absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator we purchased as a package with stove and microwave, its my first french door. Freezer on bottom seems to be a little smaller than when i had side by side, but i feel like i have more refrigerator space than before. Its great for what we need and delivery an set up was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the LG refrigerator we just purchased. It’s so much better then the Samsung we had before.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: good space, easy to clean. Con: The temperature button is very close to the water dispenser button, and the refrigerator's temperature is constantly changing by mistake. The buttons are not illuminated. The upper part doesn't cool very well because of its size. It takes a long time to replenish the ice when it runs out, especially in summer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the button placement, cooling consistency, and ice production on your LG 27.7 Cu. Ft. French Door Smart Refrigerator (LRFWS2906S). Your feedback is important, and we want to ensure your appliance performs optimally. To help with the cooling and ice production during warmer months, we recommend ensuring the vents in the upper compartment are not blocked by large items to allow for proper airflow, which also assists the icemaker.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some doubts before buying it. I went to the store, analyzed several options, and finally decided on this refrigerator. I love the space, I can organize the food better, and everything stays at an excellent temperature. That's why I give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    LG French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has much more space than my two door refrigerator and up to now is working great. I’m very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working wonderfully. I love you he new design. Having all the information at a touch is great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid unit.Maybe the best I have bought but only time will tell.It is easy to get to ice maker & to Change filter.Overall a well designed unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaced a side-by-side that had a broken ice maker. Overall this fridge does everything right. The right door seems like it isn't closed all the way, but it doesn't leak any air, so it's just something I wasn't used to. Plenty of space and easy to install, but the ice container in the freezer is deceiving because this fridge only has one ice maker for the door. The smart function is nice and help monitor temperature and door opening count, as well as energy usage. I just wish LG made the control pad lock only lock the temperature controls and not the dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water & ice on the door. Lots of light inside both the fridge & freezer. What is the best is i can finally put magnets on the front of the fridge. Sealed system means there are no exposed coils to gather dust, but the intake vent should be vacuumed occasionally.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We are delighted to hear that you love your new LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water! Thank you for telling us about the outstanding features it possesses. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    My lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s fabulous…runs quiet, cleans well, and inside space is great..fits perfect in my kitchen..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price, delivered quickly and efficiently as well as removing old one. Left side door closes heavily due to ice maker on it instead of inside the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it’s very spacious and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, functions great and a lot more room for storage.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors doesn’t close automatically. You have to make sure you close it. The spacing of the shelves isn’t high/low enough. The ice maker clogs up a lot.

    No, I would not recommend this to a friend