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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,112 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. We loved it. Delivery was quick and installation team was professional

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! There's so much space! The ice maker creates ice quickly. The shelves can be changed around for different height items. The freezer is large and it's easy to find the items I need now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG French Door Smart Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG French Door Smart Refrigerator is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the French doors. Being able to fit anything into the refrigerator without having to be a tetris master is wonderful. The freezer holds plenty and it is still all easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    GM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig is a good looking classy unit and Ive gotten comments on how it looks compared to the old one \

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and easy to use tech options. Takes up less space than my old fridge and sores more items.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    LG - 27.7 Cu. Ft. French Door Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right door closes with effort, you need to check if you closed it tightly. I have already rebooted the ice dispenser twice. the ice sticks together, the ice maker gets stuck halfway, you need to turn it off and on again. It freezes and maintains the temperature normally

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MikhailG. Thank you for sharing your experience with us regarding your LG - 27.7 Cu. Ft. French Door Smart Refrigerator. We understand that the unit didn't meet your expectations and we understand your inquiry regarding the door and ice maker. To help with the ice sticking together, we recommend checking that the freezer temperature is set between -6°F and 8°F and ensuring the ice bin is used frequently to prevent clumping. Your feedback is important, and we'd like to assist you further with the door alignment and ice dispenser.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Ms Allison Stinson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who helped me and the gentleman who was her supervisor were absolutely awesome. They listened to everything. I wanted in a refrigerator and helped me find the perfect one. I absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my LG refrigerator will recommend it to my acquaintances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG REFRIGERATORS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's far been the best thing we bought it in our household.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really liking the fridge so far, it didn't take long after plugging it in to make the first thing of ice & to be able to fill the holder in the freezer. We love how much room the fridge has as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taller shelf needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like that you are only able to store gallon size beverages on the right door on 2 shelves. This means you are limited to essentially 4 gallons. With little ones as one gallon nears the end you may need to go ahead purchase the next gallon. Needs a taller shelf inside.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value, no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this refrigerator for a few weeks, but so far it is everything that I had hoped for. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    New LG frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed seems to work much better than last LG.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great straight-forward French door refrigerator ...no fussy bits, computer screens, talking doors, etc. It looks great. It's easy to figure out and operate. Best Buy delivery and installation was wonderful. I'm a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a TON of space inside. I love the door ice maker. It doesn’t take up too much space and it came with an u e bucket in the freezer so we always have ice on hand! Overall, great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator for the Allison Residense.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is up to our expectations. Well pleased for the sales persons attitude and performance. The delevery and set-up crew performed the removal and installation of the refrigerator in a timely manner and verified proper operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good space on the inside. I like how much less space the ice maker/water takes up. There isn't a dedicated butter area. not a biggie, just an observation. The handle on the freezer drawer moves which is different from our last unit. We are continually thinking we broke the handle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy, Super happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love all the space in this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great refrig so far. Lots of room keeps the temperatures cold Ice capacity is less than what our other fridge has but was expected being a bottom freezer unit. But it has a setting to make ice faster that helps.

    I would recommend this to a friend