Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 10886064
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again. Looks great and delivery was fast
I would recommend this to a friend My LG appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I looked at other stores B st Buy by far was my #1 pick…
I would recommend this to a friend- Pros mentioned:Overall performance
Price/performance fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the fridge and bestbuy service for this item. The fridge works perfectly even it is open box version. No need to pay more if you are able to find it in Bestbuy.
I would recommend this to a friend - Pros mentioned:Noise level
Great Refrigerator and Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine. It is quiet. It has more room in the freezer and in the refrigerator for all the food. All is better than the last unit we had even the water and ice dispenser.
I would recommend this to a friend - Pros mentioned:Size
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the style, there's alot of room in the fridge and freezer
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Maintenance problems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG refrigerator lasted a little over 2 years. Nice appearance, very spacious but now needs both cooling fans replaced. After past experience with french door refrigerators we have opted to replace it with a side by side. cost of the new fridge $900, cost to repair $600. Not a difficult decision. Don't buy french door refrigerators and definitely not one with the ice maker on top.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you so much for sharing your experience with the LRFS28XBS refrigerator. We truly appreciate you taking the time to tell us about what happened—it’s clear that you’ve been through quite a bit with this unit, and we absolutely understand how important it is for your appliances to deliver both performance and longevity.
When you invest in a refrigerator, it’s not just about keeping food cold—it’s about peace of mind, reliability, and trust in the product to support your daily life. Your decision to switch to a side-by-side makes perfect sense given the repair costs and your preferences, and we respect your thoughtful approach to finding what works best for your household.
If you ever decide to revisit LG products or need support with any future appliances, we’re here to help. You can always send us a DM at @LGUSSupport for direct assistance. And if you’d like to explore more about the LRFS28XBS or access manuals, warranty info, or service options, feel free to visit our official support page https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1.
Thanks again for your honest feedback—it helps us grow and serve our customers better. -Avril
- Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and gets very cold. Plenty of room. I like the ice maker in the door as it takes up less room if it was in the actual fridge. The wifi and app is cool but not necessary.
I would recommend this to a friend - Pros mentioned:Overall performance
Consumer Reports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model was recommended by Consumer reports. Excellent purchase. #1 in Consumer Reports.
I would recommend this to a friend - Pros mentioned:Overall performance
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been having this fridge for a month it’s great.. LG customer service is great had scratch on door handle and they replaced it no questions asked … great product great service!!
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with easy to use water/ice dispenser. If you put notes or picture on your fridge with magnets, this stainless steel front will accept them. Has gallon sized door bins
I would recommend this to a friend- Pros mentioned:Size
Truly Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it is roomy and does everything I wanted.
I would recommend this to a friend - Pros mentioned:Capacity
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and all the extra space it provides. Everything works perfect
I would recommend this to a friend Cari W.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and would highly recommend to others!
I would recommend this to a friend- Pros mentioned:Design
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. We love it! Very roomy, clean design. Drawers pull out nicely. I would definitely recommend this one.
I would recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, I love it! It is very nice and high quality.
I would recommend this to a friendFridge?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice spacious fridge. We like how its easy to keep it organized.
I would recommend this to a friend- Pros mentioned:Noise level
We like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing all it's supposed to do - keeping our food cold (or frozen), making our ice cubes. It is very spacious, well-lit and quieter than our previous refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
Love my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge--my third LG and love the brand. a lot of room and the ice/water through the door is great!
I would recommend this to a friend Heleng
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a great choice!! The sales person was also very knowledgeable that help me decide in purchasing the fridge, of course it was on sale at a great price.
I would recommend this to a friend- Pros mentioned:Capacity
good frig,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot more capacity than our older side by side. Ice maker makes a lot of ice, and large freezer drawer holds more thsn older frig,
I would recommend this to a friend