Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 10886064
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Product Good, Best Buy NOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works, however Best Buy is not reliable. Makes promises, doesn’t keep them. They have lost my business
I would recommend this to a friend - Pros mentioned:Design
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! I love LG products. The sleek design and amazing functions are top of the line.
I would recommend this to a friend LG refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is very well. This refrigerator is best quality
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good refrigerator, works great. Delivery was good
I would recommend this to a friend Monitor and control from my phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. It roomy, well lit, great door shelves and my wife finds the freezer drawer so easy to open. The water/ice dispenser works so easily and I can monitor the refrigerator from my phone.
I would recommend this to a friend- Pros mentioned:Overall performance
LG fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great, I love how it can make ice and it looks well in our home
I would recommend this to a friend - Pros mentioned:Overall performance
LG Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, we very love it. I recommend this appliance.
I would recommend this to a friend - Pros mentioned:Size
Amazing fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge. Happiest than ever! It fits perfectly to my kitchen. Comfortable to use.
I would recommend this to a friend - Pros mentioned:Capacity
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it there is so much space love all the compartments in the freezer
I would recommend this to a friend - Pros mentioned:Capacity
Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value - huge refrigerator space, and the freezer capacity is exceptional.
I would recommend this to a friend - Pros mentioned:Capacity
I love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator it's nice inside I have a lot space
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything It was represented to be. Very happy
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delighted with purchase. Works as advertised. Thank you Best Buy.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of room! I had ordered a different one but first one was too small.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great rrfrigerator, helps with everything i need in the house.
I would recommend this to a friend Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a a very good fridge. The water comes out correctly and keeps things cold.
I would recommend this to a friend- Pros mentioned:Capacity
Lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for new ref with more space and found this one. Tons of space and some tech as well. Well worth it
I would recommend this to a friend LG Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator. Has so much space!
I would recommend this to a friend- Pros mentioned:Design
IT WORKS!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, Love ice maker in door, so much more room in fridge! The Samsung we had was nothing but trouble.
I would recommend this to a friend Not worth the issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived with dented door and the freezer door drew was striped and would not tighten up. They ordered new handle and door. Took two weeks for them to come out and install it. When there customer service called about my appointment they kept telling me they were coming out to install a water kit. I told them they were not installing a water kit and ended over two weeks of phone calls from them and not understanding what they were suppose to do the first technician came out and cancelled because he was there to install a water kit finally they got the write person to do the job. Also the delv guys left a mess outside my house when it was delv. I would recommend the refrigerator but don’t buy thru Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with your LG Refrigerator (LRFS28XBS) model. We understand the importance of having your refrigerator delivered and serviced correctly—especially when replacement parts and appointments are involved.
For the freezer drawer issue you mentioned, one helpful step is to check that the drawer rails are fully seated and aligned after installation. If a rail is slightly off‑track, the drawer can feel loose or fail to tighten properly. You can also explore additional setup and maintenance guidance here: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. If you’d like us to review your unit or assist further, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy