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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,112 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG fridge is very nice and roomy, seems like a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Fridge Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Great Geek Squad delivery experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for 2 months so far. The non movable shelf above fruit and veggie drawers sometimes slide forward about 1 inch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sam sid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I have used . I recommend this fridge for any new time buyers .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works good, but has a dent in door & I call the number they told me too, the lady on other in NEVER call me back. I wanted an adjustment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have service come back to hook up waterline since it wasn't done on delivery even though I paid to have it done when purchased. Now the compressor is no good and it needs to be replaced. I now feel like I paid full price for a refurbished refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with the LG 27.7 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry regarding the installation of the waterline and the performance of the compressor. To ensure your unit is running efficiently, we recommend checking that the condenser coils are free of dust and that there is proper clearance around the unit for airflow.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      We understand you want your appliance to operate as expected from the day of delivery. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice spacious refrigerator. Great price, great product, great salesperson.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just that we need , love it, spacious and sophisticated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Only thing is I wish the water came out a bit faster. Ice machine is amazing though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the refrigerator. So much space and she loves the color.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this refrigerator. Plenty of roo M

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the fit. A lot of space in both the top and bottom sections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “ the best”!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an super good item It have good features and easy to organice everything you’ll need every time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Neil

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timing of delivery has been change twice , Overall so far after 2 days of installation it's working good and happy with it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator but came dented.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Happy with it but wish we would have not gotten the ice and water dispenser as would have more shelf room inside. Came with a dent on the door so they gave us a gift card. Pulled it out recently for cleaning and saw there's a huge dent and scratch on top of it too. Couldn't see without standing on a step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! It’s incredible spacious and well-lit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works great, pretty good info panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice storage with plenty of room. I like the ice plus feature

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Bad ice maker design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad ice maker. The ice machine cavatates and you have to remove it to break up the ice. Im disabled and this was too much for me.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out. We understand the importance of having your LG Refrigerator (LRFS28XBS) model ice maker work smoothly. One helpful step you can try is checking the freezer temperature setting. If the compartment is set too low, ice can fuse and cause the ice maker to cavitate or jam. Adjusting the freezer to around 0°F and giving the ice bin a few hours to cycle can help reduce clumping. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-dispenses-crushed-ice-when-set-to-cubed--1337887676806. We’d like to take a closer look at your experience. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy LG

  • Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, spacious. Missing a few things egg holder and extra door shelf storage. But overall happy with it.

    I would recommend this to a friend