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Customer Ratings & Reviews

$1,599.10
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Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,112 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Hope it lasts forever just need more tall storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Wonderful refrigerstor! Great service! Best Buy rocks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this fridge. The only negative to be aware of is the long drawer that pulls out requires that both doors be wide open. The higher models have a separate external drawer to avoid having to open both upper doors. Otherwise it’s a really nice fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! Only complaint is it doesn’t hold a lot of ice, but perfect for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like LG but this refrigerator wish I would have never bought. You can't put a gallon pitcher in there. Without lifting up the other shelf to get it in there or out. If you have kids the pitcher is full, then it's getting spilt all over the refrigerator because they have to lift up the other shelf to get it out. Or unless you take the shelf completely out, because there's not enough room to move shelves around to fit anything in there. You can't put it on the side of the door because you can't fill the picture up because you have to put in there sideways. Also would not recommend using best buys delivery. They want to charge you extra to put the door handles on and my door to this day still slams when you shut it because they did nothing. Besides, bringing in and drop it off and charge me $59. If I could take it back, I would. Lowe's will deliver it for free and we'll move your other refrigerator for free. For now on I will be buying my appliances from Lowe's.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We appreciate the details you’ve provided about the shelf spacing and delivery setup. One helpful step is to adjust the cantilever shelves—they’re designed to be repositioned to create more vertical space for taller items like gallon pitchers. You can also use the door bins for large containers once the shelves are adjusted, which helps avoid spills. For more help, visit https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. For the door closing issue, check that the refrigerator is leveled properly using the front leveling legs, as an uneven setup can cause the doors to slam instead of closing smoothly. You can find more guidance here: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^Juvy LG

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to set at 35 to Get my cokes cold. I bought some temp gauges from Amazon to monitor temp. Has to be set on 35 to get to about 37 degrees. And doesn’t make ice fast enough for us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dent on Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge performs well and offers good cooling, with the added convenience of Wi-Fi tracking. However, the material feels somewhat cheap, and I noticed a dent on my brand-new fridge. Aside from that, the interior is well-designed and functional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, keeps everything nice and cool, drawers work nicely and happy with our purchase. Only wish was for the shelves to have more options in regards to height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Just what i needed biger compartment for all my food. Cools better than what i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever keeps everything cold enough crisper doors keep things fresh for weeks. The only thing is LG could not make such cheap plastic drawers. Other than that everything is wonderful on this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. Great features like fast ice freezing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool2025

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator had a hard time getting the doors aligned but there good now, like having two ice outlets fridge is go to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our LG French doors refrigerator, especially the hidden ice maker. It is easy to operate and we love the smaller ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it LG Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . I buy this refrigerator stainless steel buy this month I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a family needs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice maker easy to use and the extra container is very helpful for the extra ice. This refrigerator fit my Family’s needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG fridge it’s perfect to have it in your kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Stainless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very good so far, holds temps to exactly as set. Got some remodeling to do but I knew that and planned for it. Love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his assistant did an excellent job on the install. Very professional. Called to let me know when they were on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new refrigerator! Lots of space in the top and the bottom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Delivered quickly and was exactly what we were looking for.

    I would recommend this to a friend