Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,099.00
Save $900.99
The comparable value is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,113 reviews
  • Rated 5 out of 5 stars

    great refig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refig.....great looks , ice maker and large ice storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has everything you need and more. Love how I can open the refrigerator and see everything in it. Clear shelving really helps and the drawers for storage. Clearly shows on the outside the temps for the freezer/refrigerator. Wifi we are older (60+) but getting a handle on that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. We loved it. Delivery was quick and installation team was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GM

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig is a good looking classy unit and Ive gotten comments on how it looks compared to the old one \

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and easy to use tech options. Takes up less space than my old fridge and sores more items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Smart Refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG French Door Smart Refrigerator is an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really liking the fridge so far, it didn't take long after plugging it in to make the first thing of ice & to be able to fill the holder in the freezer. We love how much room the fridge has as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taller shelf needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like that you are only able to store gallon size beverages on the right door on 2 shelves. This means you are limited to essentially 4 gallons. With little ones as one gallon nears the end you may need to go ahead purchase the next gallon. Needs a taller shelf inside.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New LG frig

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed seems to work much better than last LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great straight-forward French door refrigerator ...no fussy bits, computer screens, talking doors, etc. It looks great. It's easy to figure out and operate. Best Buy delivery and installation was wonderful. I'm a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my LG refrigerator will recommend it to my acquaintances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, no complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this refrigerator for a few weeks, but so far it is everything that I had hoped for. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG REFRIGERATORS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's far been the best thing we bought it in our household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a TON of space inside. I love the door ice maker. It doesn’t take up too much space and it came with an u e bucket in the freezer so we always have ice on hand! Overall, great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator for the Allison Residense.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is up to our expectations. Well pleased for the sales persons attitude and performance. The delevery and set-up crew performed the removal and installation of the refrigerator in a timely manner and verified proper operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great refrig so far. Lots of room keeps the temperatures cold Ice capacity is less than what our other fridge has but was expected being a bottom freezer unit. But it has a setting to make ice faster that helps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG - 27.7 Cu. Ft. French Door Smart Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right door closes with effort, you need to check if you closed it tightly. I have already rebooted the ice dispenser twice. the ice sticks together, the ice maker gets stuck halfway, you need to turn it off and on again. It freezes and maintains the temperature normally

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MikhailG. Thank you for sharing your experience with us regarding your LG - 27.7 Cu. Ft. French Door Smart Refrigerator. We understand that the unit didn't meet your expectations and we understand your inquiry regarding the door and ice maker. To help with the ice sticking together, we recommend checking that the freezer temperature is set between -6°F and 8°F and ensuring the ice bin is used frequently to prevent clumping. Your feedback is important, and we'd like to assist you further with the door alignment and ice dispenser.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Nice fridge, wanna chill?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, and the water filter is really easy to change(it might be challenging for the vertically challenged). Very convenient, and the kids can stick their magnets to it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We appreciate your time in the review regarding your 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water in Stainless steel LRFS28XBS. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. ^Anthony LG

  • Rated 5 out of 5 stars

    My delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and the installers. However, getting I delivered was a big pain. The delivery got canceled due to weather, but getting a new delivery date set up meant hours waiting on the phone, and once the new date got set up, it was cancelled again supposedly due to weather. However, the day was cold, but no precipitation. Still do not know why the second date got cancelled. I called the number given and refused to set up a new date. I told whoever I was speaking to that they would have to call me back within 24 hours or I would be cancelling. I actually got a call back within 10 minutes and a new date was scheduled. The delivery guys were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we've every owned. Much better than the piece of crap Maytag that this one replaced. Absolutely silent...can't here anything except the ice cubes dropping into the container.

    I would recommend this to a friend