Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 12373412
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been having this fridge for a month it’s great.. LG customer service is great had scratch on door handle and they replaced it no questions asked … great product great service!!
I would recommend this to a friendPam P
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two LG refrigerators now and love them both. Delivery guys were very professional and did an amazing job hauling my old refrigerator away and installing the new one.
I would recommend this to a friendFridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again. Looks great and delivery was fast
I would recommend this to a friendWe like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing all it's supposed to do - keeping our food cold (or frozen), making our ice cubes. It is very spacious, well-lit and quieter than our previous refrigerator.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the style, there's alot of room in the fridge and freezer
I would recommend this to a friendGreat Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. We love it! Very roomy, clean design. Drawers pull out nicely. I would definitely recommend this one.
I would recommend this to a friendConsumer Reports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model was recommended by Consumer reports. Excellent purchase. #1 in Consumer Reports.
I would recommend this to a friendTruly Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it is roomy and does everything I wanted.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and all the extra space it provides. Everything works perfect
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge for the price. This has ecerything you want put of a new fridge.
I would recommend this to a friendgood frig,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot more capacity than our older side by side. Ice maker makes a lot of ice, and large freezer drawer holds more thsn older frig,
I would recommend this to a friendLove my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge--my third LG and love the brand. a lot of room and the ice/water through the door is great!
I would recommend this to a friendNew LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG refrigerator has so far proved to be a great replacement for our previous one. Very pleased with its performance.
I would recommend this to a friendHappy with purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. Easy to use water and ice dispenser, has space to store ice in the freezer as an option. Fit right where I had my last one. Happy with my purchase!
I would recommend this to a friendRefreshing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this product Is so easy to install
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity and the freezer at the bottom. Love the French doors
I would recommend this to a friendFridge?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice spacious fridge. We like how its easy to keep it organized.
I would recommend this to a friendOur Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator freezer everything we wanted. Well designed.
I would recommend this to a friendMaintenance problems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG refrigerator lasted a little over 2 years. Nice appearance, very spacious but now needs both cooling fans replaced. After past experience with french door refrigerators we have opted to replace it with a side by side. cost of the new fridge $900, cost to repair $600. Not a difficult decision. Don't buy french door refrigerators and definitely not one with the ice maker on top.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you so much for sharing your experience with the LRFS28XBS refrigerator. We truly appreciate you taking the time to tell us about what happened—it’s clear that you’ve been through quite a bit with this unit, and we absolutely understand how important it is for your appliances to deliver both performance and longevity.
When you invest in a refrigerator, it’s not just about keeping food cold—it’s about peace of mind, reliability, and trust in the product to support your daily life. Your decision to switch to a side-by-side makes perfect sense given the repair costs and your preferences, and we respect your thoughtful approach to finding what works best for your household.
If you ever decide to revisit LG products or need support with any future appliances, we’re here to help. You can always send us a DM at @LGUSSupport for direct assistance. And if you’d like to explore more about the LRFS28XBS or access manuals, warranty info, or service options, feel free to visit our official support page https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1.
Thanks again for your honest feedback—it helps us grow and serve our customers better. -Avril
Great baseline refidgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and great design. No internal ice machine, but the door's ice machine can handle the demand.
I would recommend this to a friend