Customer Ratings & Reviews
- Model:
- LRFS28XBS
- |
- SKU:
- 12373412
Customer reviews
Rating 4.6 out of 5 stars with 1113 reviews
(1,113 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
LG French Door Smart Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product only not making enough ice, beside that everything OK.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Es perfecta alo q se necesita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfecta en su espacio Puertas Compartimientos Frigerasion
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great LG refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and with adequate space. The in door ice maker is great.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this LG refrigerator. I like that there is an extra storage container for ice in the freezer.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
HB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Needs to have a floor “kick plate” or cover plate to hide legs and vents on front bottom. Looks very unfinished. Fortunately old ‘fridge had one in good condition that luckily fit. Otherwise perfect for needs!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Not worth the issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived with dented door and the freezer door drew was striped and would not tighten up. They ordered new handle and door. Took two weeks for them to come out and install it. When there customer service called about my appointment they kept telling me they were coming out to install a water kit. I told them they were not installing a water kit and ended over two weeks of phone calls from them and not understanding what they were suppose to do the first technician came out and cancelled because he was there to install a water kit finally they got the write person to do the job. Also the delv guys left a mess outside my house when it was delv. I would recommend the refrigerator but don’t buy thru Best Buy
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with your LG Refrigerator (LRFS28XBS) model. We understand the importance of having your refrigerator delivered and serviced correctly—especially when replacement parts and appointments are involved.
For the freezer drawer issue you mentioned, one helpful step is to check that the drawer rails are fully seated and aligned after installation. If a rail is slightly off‑track, the drawer can feel loose or fail to tighten properly. You can also explore additional setup and maintenance guidance here: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. If you’d like us to review your unit or assist further, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Rated 5 out of 5 stars
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Great ice and water dispenser. Looks really nice!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Liquid Gold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great amount of space with ice maker that works and a huge freezer
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator.. lots of space.. exactly what we needed!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung French Door Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Lots of space and perfect Countwr depth size.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
NiceFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a day but it is nice. Well lit, aesthetically pleasing.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super product!! Very roomy. Installation went 100%. Space is perfectly in alingment
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall- average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a lot of fridge and freezer space. Drawers are a little flimsy. The handle on the freeze pulls up, feels like if there was going to be a problem in the future it would be that. Also, water dispenser does not have a small water catch at the bottom,
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and spacious refrigerator. Good quality and we love the black stainless steel
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit overall. Interior shelves dont have full range of slots. Left door slams shutcwhile right door has to be coaxed to close.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend this product to anyone buying a new refrigerator
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good inside space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious refrigerator. Now i can srote more items in to my refrigerator.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG fridge is very nice and roomy, seems like a great buy!
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sam sid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I have used . I recommend this fridge for any new time buyers .
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Decent product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for 2 months so far. The non movable shelf above fruit and veggie drawers sometimes slide forward about 1 inch.
This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
I would recommend this to a friend




































