Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Angle. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • L H 3/4" 68 3/4" W 36 1/4" D 2"C C 1/8"C 1/8" C 48 5/8" D
  • LG is ranked #1 in Customer Satisfaction by J.D. Power **French Door Refrigerators** *Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
  • The image features a large metallic refrigerator with a freezer on top. The refrigerator is made by LG and is a part of the America's Most Reliable Line of Appliances. This refrigerator is designed to provide reliable performance and is likely to be a popular choice for many households.
  • LG Water Filter LT1000P Filter Choose genuine LG water filters Only genuine LG water filters deliver the fit and performance you demand for cleaner, better-tasting water Sold separately.
  • Alt View 2. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 3. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 4. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 5. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 11. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 12. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 13. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 14. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 15. LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 15. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 16. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 17. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 18. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 19. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 20. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 21. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 22. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 23. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 24. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 25. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 26. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 27. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 28. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 29. LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • Alt View 31. LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • LT120F Fresh Air Filter video 0 minutes 22 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • LG Advantage Refrig ThinQ Optimal Performance 30sec Video video 0 minutes 30 seconds

LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

Model:
LRFS28XBS
SKU:
12373412
$2,099.00
Save $900.99
The comparable value is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,113 reviews

  • Good Value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this for over a year and so far we are very happy with it. It cools and freeze things. Its probably deeper than most regular fridge but we like the extra space.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great upgrade!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a 10 year-old refrigerator and could not be happier. The only thing that we thought was in there but figured out was not was an icemaker in the freezer. There is an ice tray for one, but no icemaker. This is not a huge problem since you can easily dump ice from the door into the tray in the freezer.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • LG French for refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this purchase, only thing is trying to get use to the way the doors close.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Overall it works well and looks great

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, the manager in that area was exceptional. And the product has all what we need.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great icemaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and setup was easy. Nice to have ice on demand.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Looks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black stainless finish. However I wish controls were better lighted. Overall excellent

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel

    I would recommend this to a friend

  • Refrigerator works and looks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We caught this model on sale and have loved everything about it so far. I really like the ice maker in the door. That way it’s not taking up valuable space!

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • LG makes Great products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, no issues works great, Best Buy had a great deal for us !

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel

    I would recommend this to a friend

  • Very good refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to use and very big interior size.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great Fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for the price like the freezer functionality as well

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • very good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I love to buy in BestBuy. I recommend this site !

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a very nice refrigerator. I enjoy the ice cube size which makes it easy to fill a bottle without spilling so much ice. The finish seems to be better and easier to keep clean and fingerprint-free. The temperature inside the refrigerator is constant and stable.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel

    I would recommend this to a friend

  • LG 3 door

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a 4 door with a water dispenser issue and got this one instead. Storage is pretty darn good.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel

    I would recommend this to a friend

  • LG 27.7 French Door Smart Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks great in my kitchen. I had a 20 year old refrigerator (Whirlpool from Sears) that had a large automatic ice maker. Boy, do I miss that! One too many power surges took it out! They just don't make them like they used to anymore. The ice maker in the LG is good even if it is in the refrigerator door. It has a place to dump the ice into in the freezer section.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job the delivery guys got it in and in the spit fast

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, ice maker is very fast. Keeps everything very cold.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ice maker and drinking water system. Lots of space in the fridge and freezer.

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Overall Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall performance. There no issues after installation

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator and I am very satisfied with it so far

    This review is from LG - 36-in Wide 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel

    I would recommend this to a friend
Page 42, Showing 821-840 of 1,113 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.