Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 12373412
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
Nice fridge and excellent service from Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy delivery and assembly by best buy team. Fridge is perfect for my house. Quiet too.
I would recommend this to a friendLove our LG refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. The only thing I would say is the doors open too easily.
I would recommend this to a friendLG smart refrigerator review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent new addition to our kitchen - love the extra ice tray storage unit and ease of filling it from the door! Great freezer space
I would recommend this to a friendGreat Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great fridge. Very spacious and well thought out. Controls are intuitive and the filter's so good, gotta give LG a shout out.
I would recommend this to a friendLG products break and their service is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues with this product from LG and when I spoke with LG to get it fixed, they would want me to follow 3 service repairs and other processes before they did anything. I will never buy LG appliances again as this is 2nd appliance of LGs that did not work
No, I would not recommend this to a friendLove LG products.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Plenty of room and a large bottom freezer!
I would recommend this to a friend...................................
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received one with a dent. They replaced the dented piece.
I would recommend this to a friendLove this fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Lots of space, easy to organize, love the drawer features!
I would recommend this to a friendRealy great fridge that does everything you want
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The icemaker is amazing and the fridge is really packed with many features. Great long term purchase
I would recommend this to a friendIcemaker stopped working first time we used it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, we liked the refrigerator, but the icemaker stopped functioning after one fill of ice. Had to call for repair. we’re hoping that’s not an indicator for the future of this refrigerator. This has nothing to do with the quality refrigerator, but the delivery people put dents in the refrigerator in delivery. their solution for the dens was a gift card which we excepted.
No, I would not recommend this to a friendFridge rewview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Only bad thing is water filter does not remove all the chlorine taste and smell.
I would recommend this to a friendAnother LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Very spacious. Replaced a side by side and love the French Door concept.
I would recommend this to a friendRemolded kitchen, renewed refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy I bought this style.works well for large casserole containers. Love the ice maker.
I would recommend this to a friendGood fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, looks great. No problems with it so far.
I would recommend this to a friendGood Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the extra space. It has helped my large family.
I would recommend this to a friendIt’s what we needed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called this in and the sales guy was not as helpful as I thought he should be. The gentleman who delivered the fridge was very professional. Thinking his name was Tom!
I would recommend this to a friendDoor rattles loudly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right side door rattles extremely loudly since day 1. We can hear it throughout the house as it shakes all of the contents in rhe door. LG sent someone to repair it and said there was nothing they could do. LG refused to fulfill the warranty. Considering the $2k+ we paid for this unit, we are very disaapointed in the noise level. The old fridges from the 90s are silent compared to this thing. Would not reccomend this unit or any LG fridge.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG Refrigerator (LRFS28XBS) model. We understand how frustrating it can be to have a noisy appliance, especially when it disrupts the peace and tranquility of your home. Please know this is not the experience we want you to have with our products, as we strive to provide our customers with reliable and high-quality products. We're here to help you resolve this issue promptly. Please visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Sounds He makes keep all my foods ssfe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Reference this to all my friends and family and Clients
I would recommend this to a friendWorks for 1 Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the fridge 3/9/24, and the freezer fan stopped working on 4/11/25 (13 months of use and outside of their 1 year warranty). Quite unreasonable for a nearly $2,000 appliance that we've only used for a year - in our kitchen (not even in a garage or any extreme conditions). FF E error code started several months ago. LG's website recommends unplugging/plugging back in. Error code eventually returned after trying a couple times until the unit stopped working altogether (this just so happened to be after the 1 year warranty was up). It is spacious, I do like the look, and mostly did its job for 1 year. Unfortunately, we purchased this item to keep our food and drinks cold and frozen, and it no longer does that - so 0 stars. Cannot recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jamie. We appreciate you taking the time to share your detailed experience with the LG Refrigerator (LRFS28XBS) model. We understand your concern about having the freezer fan fail just outside the standard warranty window—especially after using the appliance under normal household conditions.
The FF E error code indicates an issue with the freezer fan motor. While power cycling can be a temporary fix, the recurring error suggests that the motor itself may require replacement. In some cases, excess frost or airflow blockage may contribute to this issue, so checking the freezer for frost accumulation or improper airflow could be helpful in the short term. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805.
Please send us a private message on social media @LGUSSupport so we can examine your case more closely and explore available options for service or support beyond the warranty. We’re here to help get your refrigerator back to keeping things cool. ^Juvy
Nice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room, tall water dispenser is a plus, the ice maker is on the door not in the fridge, hence lots of room. Does it's job, freezes stuff and keeps things cold. Time will tell on reliability.
I would recommend this to a friend