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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,939 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an excellent product. Excellent delivery and install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but freezer and ice maker died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator and freezer, we loved it. but ice maker and freezer stopped working at 22 months.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MattE. Thank you for sharing your experience with us regarding your LG 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the performance of the freezer and ice maker. It is good to hear that you enjoyed the unit's design and features. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-double-freezer-drawers-stainless-steel/J7G56FY4H9
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how it works and how it looks and over all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Beautiful and love the amount of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and performs even better. I love the space inside that results from the inside door ice machine. I’m only giving it 4stars because I wish the freezer produced ice too — not just provide a tray for dumping the ice into.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love 2 drawer freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this fridge a few weeks but so far love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great style and space

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator fits our needs and style and value. Yes it took a few months to get but well worth the wait. Plus the staff and manager at the Williamsburg Virginia store are the best. Will be back when we need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my frigde

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this fridge looks in my kitchen. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Best fridge EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it! The double freezer doors are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is bigger than it looks on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and functions great like other LG products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new fridge , the only complaint is the ice maker doesn’t make ice as fast or as much as we hoped We originally wanted the double ice maker fridge but they where out of stock and we needed on now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in fridge, freezer drawers ok. Bottom freezer drawer does not light up! Ice maker doesn’t keep up with our 3 person family. I bought ice bin to stock up on ice. Overall, happy with the fridge and Best Buy was terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WIFE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Very nice looking and the functionality of it is awesome. I do wish the water and ice were on a different dispensing system. Other than that, I really don't have anything negative to say about this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, a lot of space, ice maker work really good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is the perfect fit for our kitchen, highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice with small problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space. Looks nice. I love the ice in the door. However the door is hard to close. ! No amount of leveling removes the need to push the door closed forcefully. it is also fairly annoying that all doors must be closed to dispense ice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review by

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it’s too soon for a review. I haven’t had this for even a month yet, but so far I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely quiet unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only dislike is the ice cubes are quite small and don’t hold up very long (even in an already chilled drink).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 9 1/2 year old Lg refrigerator. They have made many improvements over the years. We replaced the old one due to computer board failure, which would not have been worth fixing, given the cost of repair and age of the old one. Our installer told us that all brands are having similar failures. This is a good mid point price.

    I would recommend this to a friend