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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,939 reviews
  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at first but a little over a year the fridge just stopped cooling, would not recommend

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Teodoro. Thank you for sharing your feedback with us. We understand your concern about experiencing cooling issues with your LG Refrigerator (LMXS28626S) model. We strive to provide high-quality products that exceed our customer's needs. We recommend checking if the temperature settings are correctly adjusted and ensuring that the air vents inside the fridge and freezer are not blocked. Additionally, if the condenser coils are dirty, it can affect cooling performance, so cleaning them might help. If these steps don’t resolve the issue, we’d be happy to assist you further with troubleshooting. For more help, visit https://www.lg.com/us/support/help-library/why-is-my-refrigerator-not-cooling-CT00023125-1426094905942. Please send us a private message on social media @LGUSSupport, and our team will be ready to guide you through the next steps to get your fridge working properly again. ^Juvy LG

  • Rated 5 out of 5 stars

    LG French door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As sad as it was that I had to replace a 3000 dollar Samsung after 8 years. The size is about the same as the old one I replaced but seems to be built better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a larger french door fridge for our new home. Did a lot of research and decided on an LG. Its been great. Tons of room, plenty of ice, and the dispenser is tall enough for pitchers. Highly tecommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new home it’s perfect for my family love it. A lot more space than any other brand. Meaning water filter and ice maker do not take too much space of the inside of your refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 door frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice layout, lots of room, and 2 drawers for freezer area, makes it much more organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. Plenty of room, easy to access items not to mention it looks awsome. This is my first with water and ice dispenser. Water really taste funky. That is my only issue. Taste better from the faucet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our new refrigerator as well as the expert service from Best Buy. We shopped online after visiting several merchants nearby and we love the frig that came with all of our desired options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the interior design of this refrigerator. It is nice that a bunch of space is not taken up by the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious and beautiful finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our eye on this refrigerator from Lowes however we found it at Best Buy Outlet literally for $600 less then Lowe's Labor day sale price of $1000 off!!!! We have been very happy ever since. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG fridge layouts. Great value. Functional. Looks slick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The only "problem" is the freezer it's small compared to our old Samsung fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge, good storage options, and it makes ice fast. I've had it for a few weeks and no complaints at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installers. They were fast and careful. At the moment we're very happy with the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge we had picked out, however when it came to the house to be installed it didn’t fit into the hole in the kitchen. Very disappointed as this was the one we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and spacious refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for an amazing appliance. Customer service was helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well designed refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy on a slightly damaged model. This model is well designed with selective cooling zones. Lots of innovative features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. Perfect amount of space in both the fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blk stainless fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blk stainless looks great. Nice interior design and has adjustable shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend! Love this fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. Incredible space and features. Water spot fits large water bottles. Great to have the 'serve ready' tray for entertaining / hosting. High quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, very spacious, energy efficient, this was the best choice we could make

    I would recommend this to a friend