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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,939 reviews
  • Rated 3 out of 5 stars

    Happy with the delivery, other issues though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Refrigerator was delivered on time and they brought it in the house and moved the old one to the garage. After they left we began setting it up and running water through the filter and Ice maker. We ran 6 gallons thru it and could not drink the water. I pulled the refrigerator out and disconnected the metal water line that I paid for from the refrigerator. I tasted the water with the line still connected to water source, It was horrible metal overwhelming metal taste. I removed the line and tasted the water from the source and it was fine. So I purchased a new plastic line and new filter that cost me over $70.00. Everything is great now. I will be contacting Best Buy to reimburse me for the cost. They delivered a new Range with the Refrigerator with a New power cord. While attaching the cord I found a gash that went to the bare wires. Could have been Shocked and worse had I not discovered it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just what we wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing room for everything. Looks great, quiet. Has all the features we wanted. Space saving ice maker is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Freezer design

    Rated 5 out of 5 stars

    Great storage space and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant design and great amount of storage. The only complaint I might have is small ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I have is the ice and water dispenser display isn’t illuminated as far as cubes, crushed, or water. Very hard to see display even in daylight. Only thing you can easily read is temp. of freezer and refrigerator. Also, older LG’s have separate push for ice and water. You must hold glass out further for water dispensing. Kind of awkward. Because this frig. wasn’t on display, I didn’t realize these concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with our new LG fridge. It's all I had hoped for---very roomy interior and love that the ice maker is a slim model so it doesn't waste any space. Love the middle drawer for things I need to get out of freezer quickly. Very spacious freezer, too. Only had a little less than a. month--but absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a new refrigerator and checked out all brands at Best Buy and anywhere else I could. This is the closest to ideal that I found. It has the water and ice in the door but still has shelves for condiments. I can put a gallon of milk on the door with no problem and still have room for cream and juice next to it. The only time I hear any noise from it at all is when the ice drops into the bin. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    LOVE IT!! LG is the BEST!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! So big! Outstanding storage! Looks amazing in our new kitchen!! Excellent price too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a side by side refrigerator for many years and liked it. This time we thought we'd make a change and purchased the LG with 4 french doors. We love it!! The refrigerator seems to be much roomier and the freezer also has more room for larger items. The two freezer doors makes access to items very easy. We have had this for about two months and are really happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design, Size

    Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am seriously enjoying my fridge and all of the features. It's spacious and beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold, quiet, sm ice maker, limited shelf positions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a side by side made in 2004. Features I like: Wide removable door shelves. I can put tall bottles of sauces and such in the shelves to free up space on the main shelves. I may lose a little depth of the main shelves, but I don't have to reach far in the back to find stuff. Removable means I can take them out to clean easily. Door open notice (Dad Alarm). The unit will chime if the door is left open too long and this works for the freezer drawers also. I call it the Dad Alarm because I have left the door open one the old fridge a few times. Two freezer drawers. Fantastic! Things kept falling out on the side by side. Having two drawers means I don't have to dig very far down to find what I need. Things I don't like: Small ice maker capacity. The capacity of the ice maker in the door is really small. The cubes are smaller than the standard crescent style so they can pack the hopper well. They look a bit like pyramids with a base 1" by 1.5". But because the hopper has to fit the door, the amount of ice it can store is limited. They include a bin for ice in the top freezer drawer, but that is another step you have to go through. We go through a lot of ice in a day, so our situation is unusual. Set shelf positions. In my old side by side, the shelves could be positioned at about 1 inch increments. I miss that flexibility. In this fridge, there are only four positions. The split shelf is nice. Don't have to dedicate a full shelf for tall items. But there are a few times that need about a half inch clearance and I can't do that with this unit. Overall, I am pleased with the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is excellent in every way: size for our needs, smudge resistance (super easy to clean using only a soft cloth), beautiful, super efficient layout of storage in refrigerator, and freezer, in door ice dispenser. Jennifer, at Best Buy in Beaumont, CA was exceptionally professional, courteous, and knowledgeable. She is an asset to Best Buy (superior customer service in purchase, exchange, and delivery). We exchanged a counter depth model for this larger model. Perfect for our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    so far great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using Samsung fridge for 5 years. I was try of ice build up inside. so I purchased this one. its great and I love the ice maker in the door. more room for inside. But I gave 4 stars. reason for that door with ice maker closes so hard every time you let it go. you have to close it slowly not the slam it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smallest refrigerator I have owned BUT I love the openness of the fridge. Ice maker is small, but it works well. The condiment baskets are small but I purchase a fridge bin to place on the shelf-problem solved. So far, extremely pleased. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    product Of Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is everything my wife was looking for in a refrigerator. The image to display is exactly the one on the upper right hand side on this page. The French doors have more storage space than our old LG. the freezer storage is easier to organize. the water has a larger opening and a large water bottle can fit with choice of cube or crushes ice. excellent product !!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design, Noise level

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding design, quiet, excellent construction.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design, Overall performance

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the dual freezer drawers. No issues yet. Installation was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Water and ice dispenser is nice and tall to fill water bottles. The refrigerator portion is large and flexible. It's easier to keep the freezer organized with the two drawers. The ice reservoir is small. If you use a lot of ice, you'll want another source of ice or will want to store ice in the freezer. It's just two of us and it serves us well.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Amazing Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung previously and we lost all cooling wiyhin 5 years. Decided to purchase Lg and so far amazed with features. Totally roomy and no issues for last month. Great looking fridge and grandchildren have easy access to their goodies. Overall a very good fridge from Lg!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Freezer design

    Rated 5 out of 5 stars

    It’s nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much it’s very roomy and reasonable price also I like the way when they split the freezer to two parts

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    psh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The fridge works great and has a great space.

    I would recommend this to a friend