Customer Ratings & Reviews
- Model:
- LMXS28626S
- |
- SKU:
- 12491998
Customer reviews
Rating 4.4 out of 5 stars with 1939 reviews
(1,939 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Be careful of condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for an excellent condition and received a good condition one. Was told I had to take it back in order to get the right one but how should I be inconvenienced for their mistake. My husband picked up the fridge and they brought it to the car. When I checked it at home is when we realized it was the wrong one. Water dispenser did not dispense water and had to have LG come out to fix. Altogether an inconvenient experience!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, CarolineW. Thank you for sharing your experience with us regarding the delivery of your LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry and the inconvenience caused by receiving the incorrect unit condition and subsequently needing a service appointment for the water dispenser.
We recognize the valuable time you took to coordinate the pickup and the later service call, and we appreciate your patience while we ensured the refrigerator was dispensing water correctly.
Since the water dispenser required an in-home service, one basic check that is always helpful is to ensure the Control Lock feature on the dispenser panel is not engaged, as this will prevent the dispenser from working. If there is a padlock symbol on your display, press and hold the Lock button for 3–5 seconds to unlock the dispenser and restore function. Since a technician has already visited, the primary issue should be resolved.
We would be happy to discuss the details regarding the initial unit condition discrepancy and any further questions you may have.
https://www.bestbuy.com/product/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/J7G56FY4H9
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and review the specifics of your delivery experience.
—Renzo
Rated 5 out of 5 stars
Great Refrigerator with Smart Space Use!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrific refrigerator, and how the cold storage space is used (and modular) is great. The ice-maker works very fast and the controls are simple to use.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall Good Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this new refrigerator from Bestbuy. There was a small dent on the bottom freezer drawer and bestbuy promptly replaced. Refrigerator works great so far, it’s only been couple of weeks now. Couple of things could have been better: The bottom most freezer drawer doesn’t have a light. The right side door does not close automatically when you give a light push compared to the left door.Other than that love all other features especially spacing on left door due to the ice maker consuming less space, the fact that the first freezer compartment can be adjusted to make it refrigerator and notifications on your mobile app if the door was left open. Overall we felt it’s a good purchase and serves well for our family.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator! It fits in the space perfectly. It’s nice sized. I love the ice and water feature. I would recommend it as well as purchase it again in the future if I needed to.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Perfect for us, but small icemaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very similar to my previous refrigerator, which was 12 years old and cost lots more than this one. Only negative is that the icemaker is very small. Fortunately we have an extra frig/freezer that produces cubes. This frig is well lit, has light doors and glass shelves. Easy pull freezer drawers.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love the extra freezer drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily accessible and keeps temps exactly right. Works as advertised!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fridge looks great, operates great, wife is happy, maybe a little noisy on icemaker but one gets used to it, ice volume and size is not great but overall quality makes up for it ...fridge volume is nice and we like the shelf layout....no problems with it but only had around 2 months....so time will tell
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Freezer design
Rated 5 out of 5 stars
Awesome large fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! It is so spacious and the 2 freezer drawers are great.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement refrigerator for a Samsung. It is heads above any day we had the Samsung(3 1/2 years). Very quiet and spacious.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Freezer design
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great refrig. I do like the double draw freeze b/c it makes it easier to find what I am looking for. The only problem I have is the ice is in the door, which makes it close faster b/c of the weight.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Freezer design
Rated 5 out of 5 stars
LG refrigerator are the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator has great design and is extremely well built. Customer service from LG is awesome if you have questions.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is second LG fridge we purchased. Have only had this one about a month but previous one has worked out excellent
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge… but when closing the doors either it slams too hard or doesn’t close completely. Otherwise a great purchase!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Plenty of refrigerator space and freezer space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the amount of space the freezer and refrigerator has. The bottom drawers are easy to get to and I have sections for frozen vegetables, meat, desserts and misc. We wish the icemaker would put out more ice. It has a storage container to dump ice into and that is what we are doing to stay ahead. I like the finish as it is easy to keep clean.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good fridge.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. We had been looking to upgrade our small fridge and finally settled on this. Has plenty of storage for our family of four and holds contents that we buy in bulk since we live out of the way of any stores. App lets you see how many times the kids open the doors in any given day and also alerts to when its time to change filters.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
BEST REFRIGERATOR(so far)
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I’ve had this product for just since July of 23 and absolutely love it. My only concern is sometimes the ice cubes in the ice maker get stuck on the sides away from the dispenser and you have to tap it a few times to get the ice to fall. Still makes quality ice, but just a small annoyance.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Freezer design
Rated 5 out of 5 stars
Amazing Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge. The main selling point for me was the split freezer (not just a meat drawer or slightly colder drawer). And I still love that feature. In hind-sight, I would upgrade to the finger-print free coating, but that's just on me for being messy. We actually haven't hooked up our water yet, so I can't speak to the water/ice dispenser.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has so much room it looks empty lol. When all my children and grandchildren come over we have enough room for all the drinks and meals we cook prep for and all the leftovers
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our family. Wife can not get over this fridge!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Freezer design, Size
Rated 5 out of 5 stars
Very nice and roomy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and roomy. The design makes it very easy to access the whole refrigerator
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend











































